Information popups don't work or they always work
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Flybee
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I'm using the latests version of the app and I am on IoS 11.X.X something but this have been the same way for the whole time.

I have a general complaint that is annoying there is a lot of information popups during the startup sequence for instance "Fixed Wing mode".
It asks me about it, I don't want it at the moment so I have checked that box saying "Don't show this again" but it still shows the popup for some reason.

There are other similar messages in other parts of the app and they behave the same way.
One part to give you an example is the "Quick shot" modes there is a check box there also which pops up even though the X in the "Don't show this again" is set.

Is it a bug or what is it?

I have reinstalled the app on different occasions based on other problems.

Is there any one that have a solution for this behaviour?
If not pls DJI look in to this.


2017-11-4
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DJI Thor
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Could you please help to name the mobile device and APP's version you have currently? I will transfer it to the engineers to check.
2017-11-6
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Flybee
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DJI Thor Posted at 2017-11-6 00:30
Could you please help to name the mobile device and APP's version you have currently? I will transfer it to the engineers to check.

Hi Thor

at the moment i'm on IoS and app version is 4.1.12 but this is a problem that have existed for a very long time......

Thanks for your efforts
2017-11-6
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DJI Thor
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Flybee Posted at 2017-11-6 01:03
Hi Thor

at the moment i'm on IoS and app version is 4.1.12 but this is a problem that have existed for a very long time......

Since it is not the latest version. I recommend updating it when the next update release and see if all get worked then. If issue persists, it would be nice if you can list the iOS firmware version and a video of this case is much appreciated.
2017-11-8
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Flybee
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DJI Thor Posted at 2017-11-8 02:27
Since it is not the latest version. I recommend updating it when the next update release and see if all get worked then. If issue persists, it would be nice if you can list the iOS firmware version and a video of this case is much appreciated.

Thor, this is a problem that have been there for ages, so it has in my world nothing to do with what version i'm running. I will look into this a s a p and provide information here
2017-11-8
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DJI Thor
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Flybee Posted at 2017-11-8 02:40
Thor, this is a problem that have been there for ages, so it has in my world nothing to do with what version i'm running. I will look into this a s a p and provide information here

Hi, the new app v4.1.17 is available now. Please update to the latest version.
2017-11-10
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Flybee
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DJI Thor Posted at 2017-11-10 03:32
Hi, the new app v4.1.17 is available now. Please update to the latest version.

Hi Thor

Problem remains for me.

This is one of the examples which I always get when I start the app.
It does not matter how many times I press "do not show again"

2017-11-18
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DJI Thor
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Flybee Posted at 2017-11-18 02:08
Hi Thor

Problem remains for me.

Will forward to our engineers to confirm. Sorry for the trouble.
2017-11-21
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Flybee
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DJI Thor Posted at 2017-11-21 02:52
Will forward to our engineers to confirm. Sorry for the trouble.

That sounds good, and no worries about it.

It will be solved at some point, it's just annyouing.

2017-11-21
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DJI Thor
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Flybee Posted at 2017-11-21 04:10
That sounds good, and no worries about it.

It will be solved at some point, it's just annyouing.

Thank you for your understanding, hope our engineers will get it sorted out soon.
2017-11-21
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Flybee
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DJI Thor Posted at 2017-11-21 17:53
Thank you for your understanding, hope our engineers will get it sorted out soon.

Hi Thor.

I could't find the old thread about this with Quick shot modes.
I upgraded to the last version of IoS app and now the Icon for Quick shot mode is gone again?

But on my Iphone 5 and Iphone 6.

App version

App version
2017-11-26
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DJI Thor
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Flybee Posted at 2017-11-26 05:37
Hi Thor.

I could't find the old thread about this with Quick shot modes.

Please try to reinstall the app and check again, if it is still not there, please make some screenshots of the intelligent flight mode interface. Thanks.
2017-11-28
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Flybee
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DJI Thor Posted at 2017-11-28 03:54
Please try to reinstall the app and check again, if it is still not there, please make some screenshots of the intelligent flight mode interface. Thanks.

Hi Thor.

I did not reinstall the app because i will loose data tried that before with the same result.
And now I see that it is visible at some occasions and at some not visible.

I will investigate more and then come back if it still don't work as expected.
2017-11-28
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DJI Thor
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Flybee Posted at 2017-11-28 08:32
Hi Thor.

I did not reinstall the app because i will loose data tried that before with the same result.

You can make a backup first if you will do a reinstall in the future. For the flight records, you can sync them to the cloud first. And for the cached pics and vids, you can download to your local album first.
It is also alright if you don't want to do so, and you might need to wait for the next update.
2017-11-30
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Flybee
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DJI Thor Posted at 2017-11-30 02:55
You can make a backup first if you will do a reinstall in the future. For the flight records, you can sync them to the cloud first. And for the cached pics and vids, you can download to your local album first.
It is also alright if you don't want to do so, and you might need to wait for the next update.

Hi Thor, thanks for you friendly and helpful way.

I will wait for the next update then and see it the issue remains.

2017-11-30
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