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Altitude Problem
1484 10 2017-11-5
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fans068222ec
New
Flight distance : 12999 ft
Malaysia
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My altitude was limit to 30meter only even I have change to 500m. Please guide me to solve this problem. Tq
2017-11-5
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RobbinB
lvl.3
Flight distance : 59839 ft

Sweden
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Maybe you are in some kind of restricted area?
2017-11-5
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fans068222ec
New
Flight distance : 12999 ft
Malaysia
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RobbinB Posted at 2017-11-5 00:51
Maybe you are in some kind of restricted area?

No...I was in the middle of flat land and was out of town (more than 50km)
.
2017-11-5
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QuadKid
Captain
Flight distance : 482349 ft
United States
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Make sure you are not in Beginners Mode and that you have signed into your account using the Go 4 App. Once you sign in do not sign out or you will have to sign back in every time you try to fly.
2017-11-5
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Time2Party
Captain
Flight distance : 169314 ft
Belgium
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You have two altitudes in the app, RTH altitude and the normal fly altitude. myby you change the wrong one.
2017-11-5
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fans068222ec
New
Flight distance : 12999 ft
Malaysia
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QuadKid Posted at 2017-11-5 01:31
Make sure you are not in Beginners Mode and that you have signed into your account using the Go 4 App. Once you sign in do not sign out or you will have to sign back in every time you try to fly.

I have look into this 2 issue and yet it doesn't change. I get a message saying my altitude limit reach and ask me to change the limit. But I have to several time from changing it to 100m, 200m, 50m, 400m. Still not work....
2017-11-5
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fans068222ec
New
Flight distance : 12999 ft
Malaysia
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Time2Party Posted at 2017-11-5 01:38
You have two altitudes in the app, RTH altitude and the normal fly altitude. myby you change the wrong one.

At first I thought is my mistake too. thats why I change both... RTH (return to home) I change to 50m and Altitude limit I change to 300m. But no effect...
2017-11-5
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QuadKid
Captain
Flight distance : 482349 ft
United States
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fans068222ec Posted at 2017-11-5 02:03
At first I thought is my mistake too. thats why I change both... RTH (return to home) I change to 50m and Altitude limit I change to 300m. But no effect...


I also asked if you have signed into your DJI account before trying to fly, all DJI drones are restricted to the 30/50 meter restriction until you sign into your existing account through the App. Have you signed in? If so uninstall the app then reinstall the app and sign in again.
2017-11-5
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fans068222ec
New
Flight distance : 12999 ft
Malaysia
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QuadKid Posted at 2017-11-5 02:08
I also asked if you have signed into your DJI account before trying to fly, all DJI drones are restricted to the 30/50 meter restriction until you sign into your existing account through the App. Have you signed in? If so uninstall the app then reinstall the app and sign in again.

Is signed in... I try to sign out and sign in again and see...
2017-11-5
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iAN jOHNSTONE
New
United Kingdom
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I had this problem, the way to sort it is to sign in with Dji, and download the latest firmware, I've been out for the first time today since and the problem sorted
2017-11-5
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DJI Thor
Administrator
Flight distance : 13602 ft
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If it is not about the beginner mode, please update your firmware and app to the latest version, and then try to sign your account again. Besides, make sure that you are flying the drone in a place with fine GPS signal. Mavic 无GPS.png
2017-11-6
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