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Zenmuse Z30 live picture "drifting"
2746 27 2017-11-5
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Eurokyngas
lvl.2
Estonia
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Hi there,

I am facing a problem with M210 and Z30.
First: My live feed picture what is monitored on CS 7,8 drifts to left. What i mean: Drone is steady, not moving gimbal, but i can see the Z30 live picture is moving and while flying i have to "keep" it stable with controls - i mean if it drifts left i have to hold that trigger what moves gimbal right. Have done calibrations , restarts etc.

Second:
DJI assistant 2 always gives me option to upgrade latest firmware. No matter if i do that. After successful latest firmware update it still shows me that i should update.


Why M210, CS 7.8, Z30 are so buggy??
Waiting for fast solutions.
2017-11-5
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fansf73096e2
Second Officer
Flight distance : 269318 ft
Romania
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Same here mate!

Assistant always tells me to update Z30/XT.

What's more interesting is that the latest firmware on DJI website is 1.00.00.43 and in Pilot app Z30 says firmware version is 1.00.00.58 and the gimbal firmware is 1.00.00.54

Can you please check yours ?
2017-11-6
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Eurokyngas
lvl.2
Estonia
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fansf73096e2 Posted at 2017-11-6 11:08
Same here mate!

Assistant always tells me to update Z30/XT.

Hey there, i will check it in new week. At the moment away from device.

And hope theres new "updates" during this week.

Do you also face the problem 1? Drifting live picture? Or only the 2nd one.
2017-11-7
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ibadea
Second Officer
Flight distance : 269318 ft
Romania
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Eurokyngas Posted at 2017-11-7 08:22
Hey there, i will check it in new week. At the moment away from device.

And hope theres new "updates" during this week.

I have both problems ...
It drifts to the right ... and the update problem
2017-11-7
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DJI Elektra
Administrator
China
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Eurokyngas Posted at 2017-11-7 08:22
Hey there, i will check it in new week. At the moment away from device.

And hope theres new "updates" during this week.

For your first question, please provide a video about this situation. Please tell me the current firmware of your drone and I would forward this situation to our engineers.
2017-11-11
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Eurokyngas
lvl.2
Estonia
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Aircraft current firmware 01.01.0303 and z30 01.00.00.43....all are latest. i try to upload my problem video soon.
2017-11-13
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Eurokyngas
lvl.2
Estonia
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2017-11-13
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Eurokyngas
lvl.2
Estonia
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VIDEO ABOUT DRIFTING AND MOVING. DRONE WAS STATIONARY
2017-11-13
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Eurokyngas
lvl.2
Estonia
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ONE MORE VIDEO ABOUT DRIFTING.
2017-11-13
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Eurokyngas
lvl.2
Estonia
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DJI Elektra Posted at 2017-11-11 22:27
For your first question, please provide a video about this situation. Please tell me the current firmware of your drone and I would forward this situation to our engineers.

Please look videos and picture above. Also via GO app 4 it asked me to update for new firmware what already exists. But via assistant i do all the procedure - 100% update etc...
2017-11-13
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Eurokyngas
lvl.2
Estonia
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I cant hit the start updating even if i use mobile device and switch to phone and connect via cable.
2017-11-13
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Eurokyngas
lvl.2
Estonia
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2017-11-13
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DJI Elektra
Administrator
China
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Thanks for the details and your hard work. Please wait patiently and update your situation in your thread.
2017-11-15
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DJI Elektra
Administrator
China
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Please enter DJI GO 4 and then select the camera setting to reset it. Please keep us updated if the problem remains.
2017-11-20
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YOYOMAN
Second Officer
Flight distance : 676260 ft
Réunion
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of course the problem of DRIFT remains.... https://forum.dji.com/thread-118752-1-1.html
2017-12-6
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jburkett
lvl.2

Hong Kong
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Hi, please reset gimbal in "Gimbal Settings->Advanced Settings->Reset All Settings" , that will help to fix this issue.
2018-1-7
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi Sir, the post in 16# is from our engineers.
Besides, the angular vibration range of gimbal is ±0.01°, when you zoom up to 30x, the vibration will be magnified as well, therefore it is normal that the live picture will drift a little bit, no worries.
2018-1-8
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Captain Bo
lvl.3
Flight distance : 3 ft
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i don't think theres nothing you can do when you have a 30X magnification is that right DJI.
2018-3-23
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Dogmadude
lvl.2
Flight distance : 293235 ft
Singapore
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I have a M210RTK with Z30 camera. Question to DJI or other experts out there. How can you produce clean close up photos for industrial inspections if the z30 drifts and shakes ??
2018-5-10
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YOYOMAN
Second Officer
Flight distance : 676260 ft
Réunion
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Dogmadude Posted at 2018-5-10 02:53
I have a M210RTK with Z30 camera. Question to DJI or other experts out there. How can you produce clean close up photos for industrial inspections if the z30 drifts and shakes ??

You have to wait until the next Z30 V2. Thanks for undestanding
2018-5-12
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kozlio#
Second Officer
Canada
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Dogmadude Posted at 2018-5-10 02:53
I have a M210RTK with Z30 camera. Question to DJI or other experts out there. How can you produce clean close up photos for industrial inspections if the z30 drifts and shakes ??

sometimes i get lucky and am able to produce non-drifting footage. in this DEMO, i think the camera was level with the horizon, no pitch. sweeping in footage is sped up 5x.


i have had other instances where the z30 drift, when fully zoomed in, is towards the right. not sure if occurs more when there is to a pitch angle >30 degrees down, etc.
2018-5-17
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AILLC
lvl.2
Flight distance : 571594 ft
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YOYOMAN Posted at 2018-5-12 08:24
You have to wait until the next Z30 V2. Thanks for undestanding

What do you mean wait for the new Z30 V2?  

I just spent 30K on a M210 RTK with Z30, X4S and XT Radiometric.  I am not at all happy with the performance of the Z30 as I lost a client last week on a live demo and the camera kept drifting!  If the Z30 will not perform as its advertised and sold by DJI, why are you selling them?  The camera dose not live up to the hype and is worthless for close up inspection work unless you have a solution for the drifting issue...
Please help...
2018-5-28
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YOYOMAN
Second Officer
Flight distance : 676260 ft
Réunion
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AILLC Posted at 2018-5-28 11:39
What do you mean wait for the new Z30 V2?  

I just spent 30K on a M210 RTK with Z30, X4S and XT Radiometric.  I am not at all happy with the performance of the Z30 as I lost a client last week on a live demo and the camera kept drifting!  If the Z30 will not perform as its advertised and sold by DJI, why are you selling them?  The camera dose not live up to the hype and is worthless for close up inspection work unless you have a solution for the drifting issue...

I'm not from DJI, it was a joke....  My Z30 also drifts a lot buddy... It s very difficult to use it...
2018-5-28
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YOYOMAN
Second Officer
Flight distance : 676260 ft
Réunion
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AILLC Posted at 2018-5-28 11:39
What do you mean wait for the new Z30 V2?  

I just spent 30K on a M210 RTK with Z30, X4S and XT Radiometric.  I am not at all happy with the performance of the Z30 as I lost a client last week on a live demo and the camera kept drifting!  If the Z30 will not perform as its advertised and sold by DJI, why are you selling them?  The camera dose not live up to the hype and is worthless for close up inspection work unless you have a solution for the drifting issue...

but I'm sure you ll be happy to know that the Drifting unsable Z30 you bought 8000$ is sold today 2999$ ! =)
2018-5-28
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YOYOMAN
Second Officer
Flight distance : 676260 ft
Réunion
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AILLC Posted at 2018-5-28 11:39
What do you mean wait for the new Z30 V2?  

I just spent 30K on a M210 RTK with Z30, X4S and XT Radiometric.  I am not at all happy with the performance of the Z30 as I lost a client last week on a live demo and the camera kept drifting!  If the Z30 will not perform as its advertised and sold by DJI, why are you selling them?  The camera dose not live up to the hype and is worthless for close up inspection work unless you have a solution for the drifting issue...

https://forum.dji.com/thread-131100-1-1.html
2018-5-28
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kozlio#
Second Officer
Canada
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Is anyone still experiencing issues with z30 drifting at full zoom? I’m interested in knowing if the professional user market product we bought is continuously being improved via software to address design faults from the manufacturer.

In this thread, I am asking about the drifts of 30. Whereas in another thread, I am inquiring about the z30 loss of frames (rarely full 30 FPS video).
2018-12-21
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Kharma
lvl.2
Flight distance : 711463 ft
Canada
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Hi,
We had the same issue of drifting to left while zoomed, it has been sent back to factory for replacement. We are being told its a mechanical issue and not a software issue from the techs. Either way its an amazing zoom lens, recently used at a night operation and the camera view was like we had spots lights on the scene. I also really like the tap zoom feature, only upgrade I wish would be a weather resistant rating like the M210 itself.
2018-12-28
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Eurokyngas
lvl.2
Estonia
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Kharma Posted at 12-28 16:24
Hi,
We had the same issue of drifting to left while zoomed, it has been sent back to factory for replacement. We are being told its a mechanical issue and not a software issue from the techs. Either way its an amazing zoom lens, recently used at a night operation and the camera view was like we had spots lights on the scene. I also really like the tap zoom feature, only upgrade I wish would be a weather resistant rating like the M210 itself.

Good to head that from you. Now i havent realized much about that drifting problem, but when one ends another starts. Now i face problem that if i startup the m210 gimbals gonna calibrate at start-up (doing this rotates left and right) and at the end i can see that z30 wont calibrate right. Its gonna stuck like 15 degrees to the right if correct one should be that z30 should stay exactly in midpoint facing forwards. Then i have to restart drone. Little bit move z30 by hand and then turn it on again.... no help yet. Did all recalibrations. Updates etc.
2018-12-29
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