i have problem on my phantome 4 pro when uplading firemware error code 0x032800 please help me

Just to verify, do you upgrade the firmware via DJI GO 4 or DJI Assistant 2? Please post the screenshot and export the upgrade LOG for further assistance. The LOG will be saved in the Upgrade-log under the folder of DJI Assistant 2,  Thanks!

DJI Susan Posted at 2017-11-6 01:47
Just to verify, do you upgrade the firmware via DJI GO 4 or DJI Assistant 2? Please post the screenshot and export the upgrade LOG for further assistance. The LOG will be saved in the Upgrade-log under the folder of DJI Assistant 2,  Thanks!

I am trying to update DJI Phantom 4 pro framearw update viab DJI Assistance 2 but i get error code 0X032800 can you help me.

Bangladesh Posted at 10-3 04:50
I am trying to update DJI Phantom 4 pro framearw update viab DJI Assistance 2 but i get error code 0X032800 can you help me.

Just to verify, have the drone been involved with crash or hard landing before? If not and the issue remains after multiple updates, please kindly start a case and send the unit in for diagnosis: https://www.dji.com/service/repair thanks!