No downlink video New P4P
591 3 2017-11-6
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Racer38
lvl.2
Flight distance : 204203 ft
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United States
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I just purchased a brand new P4P Received it on 11/4/2017 .. I have had it less than 24 hrs and I get nothing on my iPhone 7, iPad Air or my wifes Galaxy Android. I occasionally get the Green screen and maybe a small line of video but nothing else. My P3A works perfectly in the same enviroment.

I hope there is a fix quickly or this thing is going back for a refund.

2017-11-6
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Jenee 2
Second Officer
Flight distance : 7852129 ft
Australia
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Could you explain the problem a bit more. Is the RC linked to the P4Pro?
What is the firmware in the P4Pro and RC? What version is the app?
When you open the app, does it recognise the P4Pro. Is the app working but there is no video feed or is the app not working at all?
2017-11-6
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DJI Susan
Administrator
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Just to verify, has the drone been activated successfully? Please refer 2# suggestion and offer more details for better assistance, thanks!
2017-11-12
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Racer38
lvl.2
Flight distance : 204203 ft
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United States
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The unit was returned as it had a bad controller. It was replaced with another complete system and now works 100%
2017-12-6
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