Dear all,We've just buy a Matrice 600 Pro with Xenmuse X5 camera. We follow all video's instructions and we installed the camera. But unfortunately, in spite of we can use remote controller to auto calibrate Gimbal, take image, record videos, image (who are stored normally in the SD card and can be viewed on PC) ,videos can't be displayed in DJI GO... It display Gimbal Disconnected.
Please see attached files for more informations concerning software's versions.

Thanks in advance for your help.

It seems that there is something wrong with the image transmission. Please clean the contact pin of the X5 camera and install it again. Please keep us updated if the problem remains.

any possibilities it might be the same issue over here?  https://forum.dji.com/forum.php?mod=viewthread&tid=85033

Did anyone figure this out?  My M600 with Zenmuse X5 currently has no video feed and DJI Go says "gimbal disconnected." However, I can pan the camera so the gimbal must not be disconnected. I'm stumped, we used it on a job a couple of weeks ago and the camera worked just fine.

Update: I did a DJI Go safety quiz & updated the safety zones while I was trouble shooting at the office, now the camera works and we don't get the "gimbal disconnected" message. That's positively maddening. I get it, DJI wants me to update safety zones and take a quiz once in awhile - it's annoying but tolerable. What isn't tolerable is throwing random errors that scew up contracts and leave me chasing my tail. I'll jump through DJI's hoops but I need a clear instruction to do that. DJI is simply not suitable for commercial work, you cannot rely on their equipment. My God I wish there was an alternative.