Ex Machina
Second Officer
Flight distance : 1806362 ft
United States
Offline
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DJI Thor Posted at 2017-11-10 22:53
Alec, please check if the gimbal anti-drop hooks are mounted properly, see the tutorial below. Please help to confirm if the drone is in Sport mode on that flight, remember to remove the stickers on the gimbal. Also, please refresh the firmware via DJI Assistant 2, make sure that there is no impact damage to the drone or gimbal before. If the issue persists, I advise you to send it back, we will help to take care of it for you. https://www.youtube.com/watch?v=hnXekYjEJA8&index=16&list=PL8-vxWY64sBNLusG0MvxD4Dm-tX4cnvzX&t=14s
Ah, THAT's the video I wanted to share! |
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