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CrystalSky firmware update stuck at 0%
1319 4 2017-11-12
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fans92e38e3c
lvl.3
Flight distance : 161240 ft
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United Kingdom
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I've just bought a CrystalSky 5.5 for my Mavic. I've set it all up and connected it successfully to my wifi. However, when I try to update the firmware to V02.04.02.00 (latest version) it just sits there with the download at 0%. I've left it for an hour to see if it progresses and nothing has happened. There's no error. As the upgrade is only 836MB it should've completed by now. I've tried rebooting the unit and it makes no difference.

Is anyone experiencing similar issues? Can anyone recommend a solution? If I can't get this resolved I'm going to have to send it back as a faulty unit.

Thanks in advance
2017-11-12
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Majorb98
lvl.1
Flight distance : 192336 ft
United States
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I cannot get Assistant 2 to transmit the firmware update to my Mavic (DJI Go App won't do it either)
2017-11-13
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Wachtberger
Captain
Flight distance : 261509 ft
Germany
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Have you tried with the update function in the settings menu of your CS?



2017-11-13
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DJI Mindy
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Flight distance : 7 ft
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Sorry for the late response, do you still have the problem with the suggestion provided by Wachtberger?
Please keep us updated if there is further problem, thank you.
2017-11-16
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DJI Mindy
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Majorb98 Posted at 2017-11-13 05:50
I cannot get Assistant 2 to transmit the firmware update to my Mavic (DJI Go App won't do it either)

Is there any error code when you update Mavic via DJI Assistant 2? Or the update was not even started?
More input would be appreciated.

2017-11-16
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