chrisammond
New
United States
Offline
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I have a P34k and have had no issues thus far. Went to a shoot today, roughly 2 hours away and shot all of my camera shots first then proceeded to the drone shots. Loaded up the drone for probably the first time in 2 weeks and it started up fine. While I waited for the app to connect to the drone I opened settings in the app and as soon as it connected it took me to the full screen mode. I tried to get out of full screen to no avail, I tried to close the app and reopen it and it goes to full screen automatically and none of the buttons in the app work. I am able to move the camera gimbal with the RC however I can not take off or fly. I then deleted the app and drove to a Starbucks to download it over WiFi again. Tried again, same exact issue. Updated my iOS when I got home and tried again, same exact issue. I also cleared my cache of stored video and photos (not connected to the drone, because once I connect to the drone it goes to full screen camera and I can’t do anything). I need this resolved ASAP and have no clue what else to do... please help!
Side note: if I open the camera before my drone connects it is not in full screen and all of the buttons in app work as they should. I can adjust photo settings, I can click the map, I can do everything correctly. As soon as my drone connects the app will freeze, I force close the app, then it’s in full screen frozen mode after I open it again. The only thing that has changed since the last time I flew is my iOS and the app version. I have an iPhone 6S Plus. |
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