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780 15 2017-11-14
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CineView Media
First Officer
Flight distance : 3778409 ft
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Norway
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How is that updated, manually, or automatically? Or how?
2017-11-14
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Montfrooij
Captain
Flight distance : 1590364 ft
Netherlands
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If you have purchased a NEW DJI product and connected via Go / Go4 app using the same email address as the one you use on this forum this will be updated automatically.
If you decide to sell your DJI product, it will still show up on the forum.
That is how it works at this moment.
2017-11-15
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DJI Susan
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The equipment is linked with the email address when you activated the unit. Is there anything else I can help?
2017-11-15
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CineView Media
First Officer
Flight distance : 3778409 ft
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Norway
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DJI Susan Posted at 2017-11-15 02:49
The equipment is linked with the email address when you activated the unit. Is there anything else I can help?

I activated a Ronin 2 two days ago, with my account, and the Ronin app, i guess it doesnt apply to that kind of equipment then...
2017-11-15
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DJI Susan
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CineView Media Posted at 2017-11-15 08:13
I activated a Ronin 2 two days ago, with my account, and the Ronin app, i guess it doesnt apply to that kind of equipment then...

Ok, please PM me the serial number and your email address, I'll double check the exact status. Thanks in advance!
2017-11-20
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Edward J Smith
Second Officer
Flight distance : 1674032 ft
United States
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I've had my P4P+ since July  with this email addy and it's never showed up in the pane.
2017-11-21
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CineView Media
First Officer
Flight distance : 3778409 ft
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So no solution was ever found to this?
2018-4-15
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djiuser_iGJqCoTNTQSa
Second Officer
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I have a P3, two P4s, and a Mavic Pro that were all used under my account. So, I'm not sure the system actually works.
2018-4-15
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CineView Media
First Officer
Flight distance : 3778409 ft
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DJI Susan Posted at 2017-11-20 04:19
Ok, please PM me the serial number and your email address, I'll double check the exact status. Thanks in advance!

Susan, care to look into this?
2018-4-15
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KedDK
Captain
Flight distance : 1133038 ft
Denmark
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Edward J Smith Posted at 2017-11-21 14:29
I've had my P4P+ since July  with this email addy and it's never showed up in the pane.

I have no problems seeing that you have the Phantom 4 Pro?

Edit: sorry just noticed it is one of those threads popping up ...

Best luck Cineview.
2018-4-15
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DJI Susan
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CineView Media Posted at 2018-4-15 10:31
Susan, care to look into this?

Sorry for the late response. I just check the PM again, and did not find the SN and email address you mentioned... Would you mind resending?
2018-4-17
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DJI Susan
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djiuser_iGJqCoTNTQSa Posted at 2018-4-15 10:06
I have a P3, two P4s, and a Mavic Pro that were all used under my account. So, I'm not sure the system actually works.

Just to verify, is the Mavic Pro activated under your DJI Account? If yes, please kindly PM us the email address and aircraft SN, I'll check with the technicians.
2018-4-17
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CineView Media
First Officer
Flight distance : 3778409 ft
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DJI Susan Posted at 2018-4-17 00:30
Sorry for the late response. I just check the PM again, and did not find the SN and email address you mentioned... Would you mind resending?

Thats correct, as there are numerous other people here with the same issue, and that it seems to be a general problem with the forum system.
Sending you a pm now.
2018-4-17
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CineView Media
First Officer
Flight distance : 3778409 ft
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Susan, not able to do so via phone, so heres a pic of the number.
2018-4-17
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DJI Susan
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CineView Media Posted at 2018-4-17 00:39
Susan, not able to do so via phone, so heres a pic of the number.

Double checked with the technicians, we currently just support the display for Ronin series for Ronin/Ronin-M/Ronin-MX. So sorry for the inconvenience caused by the current mechanism. Later we will open more options available for users.
2018-4-17
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rwynant V1
Captain
Flight distance : 1629364 ft
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I activated an M2Pro yesterday.  How long does it take to showup?

I also synced my flight records just 15 min ago..........as of that moment it wasn't listed.  And yes I used the same account.
HAHAHA,  Looky there.....guess it took a bit to crawl in there ;-)

Randy
9-4 17:04
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