Marcustuck
lvl.4
Flight distance : 147146 ft
Colombia
Offline
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DJI Thor Posted at 2017-11-28 03:37
I am sorry for missing the message and the crash, Marcus, please accept my sincere apology. Since we don't recommend the user repairing the drone by themselves, we suggest sending it in for repair, and you can choose a recommended repair center, they will help. https://www.dji.com/service/repair/centers
BTW, if you still have the data of this accident, please help to export it out so we can have a further check on it. Appreciate it.
Besides, please kindly click the "Reply" button if you need to reply me so that I can get the reminder and can deal with it asap.https://www.youtube.com/watch?v=SMb1RD5pPOg
Hi DJI Thor,
The flight is in my 'Flight Record', first flight on 12/11/2017 and is synchronized with the cloud if you have access to it. I have also just done a screen recording of the flight from within the GO4 app - it shows that the drone does not climb! The video is here https://www.dropbox.com/s/1rg81nj6gsrl15c/Screen%20Video.mp4?dl=0
Regards,
Marcus |
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