Please add ChrystalSky icon in Forum Software device display
964 7 2017-11-18
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Wachtberger
Captain
Flight distance : 261509 ft
Germany
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Dear DJI Team, could you please add an icon for ChrystalSky in the Forum software? I am referring to the list of DJI devices in use that each user gets displayed on the left side of her/his posts. Since ChrystalSky is reaching the marked on large scale now, I believe not to be the only one who would like to have this feature. Thank you!
2017-11-18
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DJI Thor
Administrator
Flight distance : 13602 ft
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Thank you for bringing us the attention, will forward this requirement to the designated team. Hope they will take it into consideration.
2017-11-18
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Wachtberger
Captain
Flight distance : 261509 ft
Germany
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DJI Thor Posted at 2017-11-18 18:05
Thank you for bringing us the attention, will forward this requirement to the designated team. Hope they will take it into consideration.

Thank you for your quick response and action!
2017-11-19
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DJI Thor
Administrator
Flight distance : 13602 ft
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Wachtberger Posted at 2017-11-19 00:09
Thank you for your quick response and action!

Not at all. Have a nice day.
2017-11-19
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fansf939d4f2
lvl.2
Flight distance : 266217 ft
United Kingdom
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Hello DJI Team,

My monitor - 7.85 ultra brightness screen has shut down but I can hear the monitor switch on and off, plus I can take a screenshot but unable to see anything. Any advice on how this can be fixed?
Kind Regards
2019-3-22
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DJI Thor
Administrator
Flight distance : 13602 ft
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fansf939d4f2 Posted at 3-22 14:22
Hello DJI Team,

My monitor - 7.85 ultra brightness screen has shut down but I can hear the monitor switch on and off, plus I can take a screenshot but unable to see anything. Any advice on how this can be fixed?

Hi there, we are sorry for the troubles with the CrystalSky, the backlight may be is not working, please start a ticket online and send in the CrystalSky for further diagnosis: https://repair.dji.com/repair/index
2019-3-22
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fansf939d4f2
lvl.2
Flight distance : 266217 ft
United Kingdom
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DJI Thor Posted at 3-22 23:25
Hi there, we are sorry for the troubles with the CrystalSky, the backlight may be is not working, please start a ticket online and send in the CrystalSky for further diagnosis: https://repair.dji.com/repair/index

Hi DJI Thor,

Thank you for your advice and link you sent to me, and I send my CrystalSky for repair
2019-3-25
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DJI Thor
Administrator
Flight distance : 13602 ft
Online

fansf939d4f2 Posted at 3-25 03:25
Hi DJI Thor,

Thank you for your advice and link you sent to me, and I send my CrystalSky for repair

Hope you'll get it back soon. If there is any assistance needed during the repair, please feel free to let me know.
2019-3-25
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