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Craft Firmware
1155 15 2017-11-18
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Emonroe1178
lvl.1
Flight distance : 44068 ft
United States
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Hello All,
Looking for some advice on how to get the firmweare for the craft to actually update. Assist 2 app is of no use. hook it up, log in, and nothing, I dont get a phnatom 4 icon to click on. Cant do it theough the DGI go app, It tell me to hook it up the the phone or tablet, I do that then it says to hook up the controller.... WTF i cant hook both up at the same time. Need some help please. I really dont want to send my drone in again and be gone for almost 8 weeks
2017-11-18
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mtnlandpix
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When you hook up to Asst 2, did you have your P4 powered up?
2017-11-18
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Emonroe1178
lvl.1
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mtnlandpix Posted at 2017-11-18 10:56
When you hook up to Asst 2, did you have your P4 powered up?

Yes i do. I did like the video instructed.. Plug in the craft, Turn it on.. Open up the asst 2 software, log in,, and thats as far as it gets
2017-11-18
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Vendex
First Officer
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Emonroe1178 Posted at 2017-11-18 12:03
Yes i do. I did like the video instructed.. Plug in the craft, Turn it on.. Open up the asst 2 software, log in,, and thats as far as it gets

Use latest version of DJI Assistant 2 v1.1.8 and double check your usb cable is well connected. If you are using windows OS, check Device manager is detecting your drone as DJI device, not unknown device. Seems like if your usb cable is ok, some identification device drivers are missing?
2017-11-18
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Emonroe1178
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Ok so how do i get it to recognize it as the DJI Drone and not unknown Cause thats what its doing.
2017-11-18
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ALABAMA
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Flight distance : 10442687 ft
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Hey Monroe,  What happened to change your mind?    https://forum.dji.com/thread-119855-1-1.html  post #12.
2017-11-18
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Emonroe1178
lvl.1
Flight distance : 44068 ft
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No didnt change my mind. But it would be nice to have software and a unit to function properly when all the bugs are worked out. Not sure how you feel but when i pay 1000 bucks for something i typically like to use it and make sure it works for when i do want to use it...Collecting dust dosent work for me
2017-11-18
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ALABAMA
Captain
Flight distance : 10442687 ft
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Don't blame ya for sure.
2017-11-18
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Emonroe1178
lvl.1
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So any suggestions Alabama?
2017-11-19
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ALABAMA
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Emonroe1178 Posted at 2017-11-19 06:43
So any suggestions Alabama?

Try it again with asst2 .  A lot depends on what kind of computer you're using, cable, etc  I do know that several folks are having trouble with windows 10.
2017-11-19
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Punchbuggy
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Emonroe1178 Posted at 2017-11-19 06:43
So any suggestions Alabama?

You're not seeing the P4 icon as Assistant 2 has not detected that the craft is connected. If the craft is powered on, the USB cable is good and plugged into the micro-USB port on the craft properly, and the PC USB port is operational, then it must be the Assistant 2 installation.

If you're using a Win10 PC to run Assistant 2, you could also try to uninstall and then reinstall AFTER you've booted the PC into maintenance mode with Driver Signature Enforcement off. There's an unsigned driver which doesn't get properly installed otherwise, although from my experience that only affects proper operation of VPS calibration.

It's worth a try...

But Alabama is correct. The latest Win 10 update is preventing Assistant 2 from "transmitting" firmware to the craft now - it will connect to the craft, download the firmware selected, but not complete the update. I'm one of those who've reported it. Hopefully DJI will work out what's happening soon.
2017-11-19
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DJI Susan
Administrator
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Please make sure the Driver Signature Enforcement has been disabled and try to re-install the DJI Assistant 2 again. Alternatively, you can change to another PC to check if applicable.
2017-11-19
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KedDK
Captain
Flight distance : 1133038 ft
Denmark
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Punchbuggy Posted at 2017-11-19 14:54
You're not seeing the P4 icon as Assistant 2 has not detected that the craft is connected. If the craft is powered on, the USB cable is good and plugged into the micro-USB port on the craft properly, and the PC USB port is operational, then it must be the Assistant 2 installation.

If you're using a Win10 PC to run Assistant 2, you could also try to uninstall and then reinstall AFTER you've booted the PC into maintenance mode with Driver Signature Enforcement off. There's an unsigned driver which doesn't get properly installed otherwise, although from my experience that only affects proper operation of VPS calibration.

"it will connect to the craft, download the firmware selected, but not complete the update."

If the FW is good you really should take advantage of that bug and save the downloaded file for the next upcoming bad time. ;-)
2017-11-20
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Punchbuggy
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KedDK Posted at 2017-11-20 00:28
"it will connect to the craft, download the firmware selected, but not complete the update."

If the FW is good you really should take advantage of that bug and save the downloaded file for the next upcoming bad time. ;-)

That firmware has already been captured. But I wish someone got the v2.00.012 beta tested by some of us last January. it was solid! :-(
2017-11-20
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KedDK
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Punchbuggy Posted at 2017-11-20 00:43
That firmware has already been captured. But I wish someone got the v2.00.012 beta tested by some of us last January. it was solid! :-(

I understand, think you need to have an older GO4 app too in order to avoid something like this:

Screenshot_2017-10-22-15-19-44_2.png

2017-11-20
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Punchbuggy
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KedDK Posted at 2017-11-20 00:58
I understand, think you need to have an older GO4 app too in order to avoid something like this:

[view_image]

Or use another app...
2017-11-20
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