Inspire 2 Battery issue
899 3 2017-11-18
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Markeydoo
New
United States
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Well I went to charge my batteries and got this error with 1 set.
Bat 2.jpg Bat 1.jpg Bat 3.jpg
Tried to upload original pics. They were 2 big

As you can see this is th first charge.
I did not get this error before I charged the battery.
Where do I go from here???
Thanks
Mark
2017-11-18
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Ups_Jeff
lvl.3
Flight distance : 434931 ft
United States
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Do what it says. Discharge the battery to 5% or less, and recharge. Hopefully that will reset the battery.
2017-11-18
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Mafia16
First Officer
Flight distance : 26490948 ft
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Dominican Republic
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you have one cell broken maybe your battery is dead dji give 6 mothn on battery warranty try to contact support
2017-11-19
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DJI Mindy
Administrator
Flight distance : 7 ft
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Could you please try to fully discharge the battery until it powers off automatically and then fully charge again?
If the error persists and the battery is still in warranty period, please send in for diagnosis, thank you.
2017-11-20
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