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Remove the flight limitations if not connecting to DJI servers
1821 30 2017-11-20
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fanscd441cd9
lvl.2
Flight distance : 2110 ft
United Kingdom
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I'm getting fed up with all these restrictions. I use a wifi only tablet to fly so if im not at home i have no internet connection. So it says i'm limited to hight and distance.This was not the case when i bought the drone. In the UK this means a product is no longer fit for purpose so would be entitled to my money back.

I own the drone DJI not you, you have no right to restrict it further than what it was set at when i purchased it.

Either remove this restriction or tell me where to send it for full refund.
2017-11-20
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AlanHd
Captain
Flight distance : 767762 ft
United Kingdom
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Just log out of the Go app and log back in (just make sure you have internet when you do), you sometimes have to do this after an update. You wont have to keep doing this.
2017-11-20
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DJI Susan
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The latest APP requires to login your DJI account when you can access the network. Keep the status and do not log out manually, then you can still fly when the network is not available.
2017-11-20
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fanscd441cd9
lvl.2
Flight distance : 2110 ft
United Kingdom
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AlanHd Posted at 2017-11-20 10:33
Just log out of the Go app and log back in (just make sure you have internet when you do), you sometimes have to do this after an update. You wont have to keep doing this.

How do i log out of the app, ive looked everywhere and don't see an option to log out.
2017-11-24
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AlanHd
Captain
Flight distance : 767762 ft
United Kingdom
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fanscd441cd9 Posted at 2017-11-24 10:12
How do i log out of the app, ive looked everywhere and don't see an option to log out.

When you open the app click on ME bottom right and the click on the gear icon top right. Bottom middle says sign out.
2017-11-24
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AlanHd
Captain
Flight distance : 767762 ft
United Kingdom
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fanscd441cd9 Posted at 2017-11-24 10:12
How do i log out of the app, ive looked everywhere and don't see an option to log out.

When you open the app click on ME bottom right and then click on the gear icon top right. Bottom middle says sign out.
2017-11-24
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fanscd441cd9
lvl.2
Flight distance : 2110 ft
United Kingdom
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AlanHd Posted at 2017-11-24 10:49
When you open the app click on ME bottom right and the click on the gear icon top right. Bottom middle says sign out.

That was well hidden, it would make more sense just to put it on the bar menu main screen.
2017-11-24
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ALABAMA
Captain
Flight distance : 10442687 ft
United States
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Sounds like you should have never bought one.  It's not a perfect world.
2017-11-24
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Montfrooij
Captain
Flight distance : 2133671 ft
Netherlands
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If you have, you might set up a hotspot with your mobile phone.
That way your tablet can use a personal wifi network 'anywere'.
2017-11-24
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Montfrooij
Captain
Flight distance : 2133671 ft
Netherlands
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DJI Susan Posted at 2017-11-20 23:04
The latest APP requires to login your DJI account when you can access the network. Keep the status and do not log out manually, then you can still fly when the network is not available.

So what do you do when you are away from any internet connections?
Like in the bush somewhere in (for example) Sweden and you have no network whatsoever?
2017-11-24
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Vendex
First Officer
Flight distance : 14953146 ft
Bulgaria
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Montfrooij Posted at 2017-11-24 11:39
So what do you do when you are away from any internet connections?
Like in the bush somewhere in (for example) Sweden and you have no network whatsoever?

Everybody have a phone you know that
2017-11-24
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AlanHd
Captain
Flight distance : 767762 ft
United Kingdom
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Montfrooij Posted at 2017-11-24 11:39
So what do you do when you are away from any internet connections?
Like in the bush somewhere in (for example) Sweden and you have no network whatsoever?

This is a once only thing, but sometimes after an update it needs doing again. If you do find yourself in that situation you can use your phone as a mobile hotspot if you have mobile data connection.
2017-11-24
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Montfrooij
Captain
Flight distance : 2133671 ft
Netherlands
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Vendex Posted at 2017-11-24 12:53
Everybody have a phone you know that

I know, but sometimes I don't have cell coverage (like in my hometown in one of the forests).
Now then it would not be a problem to start DJI Go4 in my home (with WIFI) and move to the forest.
But when I'm on holiday I don't always have cell coverage, sometimes not for several days.
So no option to start the DJI Go4 app and move to the 'not covered' area.
Now I'm wondering what will happen when I try to fly my drone and can't make a hotspot or whatever since there is no cell coverage around.
2017-11-24
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Montfrooij
Captain
Flight distance : 2133671 ft
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AlanHd Posted at 2017-11-24 12:57
This is a once only thing, but sometimes after an update it needs doing again. If you do find yourself in that situation you can use your phone as a mobile hotspot if you have mobile data connection.

Ok, so if I am in a spot with no cell coverage, I would be ok. Only after an update I must make sure I start Go4 one time with coverage?
After that it won't be an issue? (until a new update)
2017-11-24
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AlanHd
Captain
Flight distance : 767762 ft
United Kingdom
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Montfrooij Posted at 2017-11-24 12:58
I know, but sometimes I don't have cell coverage (like in my hometown in one of the forests).
Now then it would not be a problem to start DJI Go4 in my home (with WIFI) and move to the forest.
But when I'm on holiday I don't always have cell coverage, sometimes not for several days.

You don’t need to sign in before every flight, once it’s done it remembers , it’s just after an update you might have to sign in, so good practice is after updating sign out and and sign back in.
2017-11-24
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Vendex
First Officer
Flight distance : 14953146 ft
Bulgaria
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Montfrooij Posted at 2017-11-24 12:58
I know, but sometimes I don't have cell coverage (like in my hometown in one of the forests).
Now then it would not be a problem to start DJI Go4 in my home (with WIFI) and move to the forest.
But when I'm on holiday I don't always have cell coverage, sometimes not for several days.

I think it will work fine, you just need to login (with internet connected) once, after that you can even use airplane mode to fly  
2017-11-24
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AlanHd
Captain
Flight distance : 767762 ft
United Kingdom
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Montfrooij Posted at 2017-11-24 13:00
Ok, so if I am in a spot with no cell coverage, I would be ok. Only after an update I must make sure I start Go4 one time with coverage?
After that it won't be an issue? (until a new update)

Spot on, happy flying.
2017-11-24
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Montfrooij
Captain
Flight distance : 2133671 ft
Netherlands
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Vendex Posted at 2017-11-24 13:01
I think it will work fine, you just need to login (with internet connected) once, after that you can even use airplane mode to fly

Ah ok. Thanks. Learning all the time
2017-11-24
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Montfrooij
Captain
Flight distance : 2133671 ft
Netherlands
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AlanHd Posted at 2017-11-24 13:03
Spot on, happy flying.

Thank you. That sounds reasonable
2017-11-24
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CraigR
lvl.4
Australia
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I don't actually understand the purpose of this "feature". It's a deliberate crippling/breaking of the drone.
2017-11-24
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Labroides
Captain
Flight distance : 9991457 ft
Australia
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CraigR Posted at 2017-11-24 19:07
I don't actually understand the purpose of this "feature". It's a deliberate crippling/breaking of the drone.

You're right, you don't understand.
It may have been clumsily implemented but it's not crippling a drone.
It's simply a warning to log out and back in again and thereby eliminate what you think is a restriction.
Simply do that and there are NO restrictions.
2017-11-24
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CraigR
lvl.4
Australia
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Labroides Posted at 2017-11-24 19:27
You're right, you don't understand.
It may have been clumsily implemented but it's not crippling a drone.
It's simply a warning to log out and back in again and thereby eliminate what you think is a restriction.

a) How, exactly, do I log in when I don't have the internet?
b) What *purpose* does this logging in serve?

Edit: You're obviously more trusting than I am. I am offended that the hardware that I've paid for needs to "phone home" to be properly enabled. There's something going on there that I don't quite trust.
2017-11-24
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Labroides
Captain
Flight distance : 9991457 ft
Australia
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CraigR Posted at 2017-11-24 19:44
a) How, exactly, do I log in when I don't have the internet?
b) What *purpose* does this logging in serve?

a.  You do it when you do have internet ... and then you won't have to worry about it again.
And then you can fly wherever/whenever you want without anything phoning home.

I'm trusting because I understand what it does and what it doesn't do.
Like I said it may be clumsily implemented but it won't stop you flying, it won't phone home and you've got nothing to worry about.
2017-11-24
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CraigR
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Australia
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Labroides Posted at 2017-11-24 20:26
a.  You do it when you do have internet ... and then you won't have to worry about it again.
And then you can fly wherever/whenever you want without anything phoning home.

You may understand what it does, but do you understand WHY it needs to do it?
2017-11-24
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Labroides
Captain
Flight distance : 9991457 ft
Australia
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CraigR Posted at 2017-11-24 21:23
You may understand what it does, but do you understand WHY it needs to do it?

DJI brought it in as part of their response to firmware hacking.

It's something/nothing.
Don't worry about it.

I fly all the time with no internet connection and everything works just fine.
No-one's spying on you.
2017-11-24
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Vendex
First Officer
Flight distance : 14953146 ft
Bulgaria
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CraigR Posted at 2017-11-24 19:44
a) How, exactly, do I log in when I don't have the internet?
b) What *purpose* does this logging in serve?

Really you don't have an internet? Than why are you using it?
2017-11-24
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Vendex
First Officer
Flight distance : 14953146 ft
Bulgaria
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CraigR no one is spying on you
2017-11-24
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CraigR
lvl.4
Australia
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Labroides Posted at 2017-11-24 22:25
DJI brought it in as part of their response to firmware hacking.

It's something/nothing.

If you think this measure will stop the firmware and/or the software being hacked then... *sigh*
2017-11-25
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Labroides
Captain
Flight distance : 9991457 ft
Australia
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CraigR Posted at 2017-11-25 00:44
If you think this measure will stop the firmware and/or the software being hacked then... *sigh*

I didn't say what I think it would do.
I was answering your question about why it was brought in.
But logging in isn't expected to do anything.
It was updating to current firmware that achieves the desired level of security.
2017-11-25
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KedDK
Captain
Flight distance : 1133038 ft
Denmark
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CraigR Posted at 2017-11-25 00:44
If you think this measure will stop the firmware and/or the software being hacked then... *sigh*

I agree, more the opposite as being a challenge to bypass the attempts to limit the users.
And neither Login or strange Quiz will stop people doing stupid things if they want to, it only gives trouble for all the rest.
2017-11-25
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Peterx
Captain
Flight distance : 1497290 ft
Germany
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CraigR Posted at 2017-11-25 00:44
If you think this measure will stop the firmware and/or the software being hacked then... *sigh*

....then you may call the "Microsoft Security Department" or was it from Apple or Google

Now serious:What do you know about triggers like switch on or off stair case lights automatically?
You use a button to initiate a relais to switch on the light and the same button to switch it off,right?
Exactly is it with signing in or off the account for the app initiates the Firm ware to let the copter fly with or without the restrictions.

2017-11-25
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