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CAS-1214050-L2M9M2
450 5 2017-11-23
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Ono
Second Officer
Flight distance : 1763904 ft
Spain
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The drone was recibed last week and I still do not know anything. I would like to know if they will fix it and delivery times. Thank you.
Screenshot_2017-11-21-06-27-13.png
2017-11-23
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DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Hi, Ono, the case has just finished the data analysis and the result will be sent to you very soon, appreciate your patience.
2017-11-23
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Ono
Second Officer
Flight distance : 1763904 ft
Spain
Offline


Good news for me! Free of charge!! Ole!!!

2017-11-24
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DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Ono Posted at 2017-11-24 04:14
Good news for me! Free of charge!! Ole!!!
[view_image]

That is a good news, hope the repair goes smoothly and you will get it back soon.
Please let us know if you have further questions.
2017-11-24
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Ono
Second Officer
Flight distance : 1763904 ft
Spain
Offline


A week ago the drone is in repair and I do not know anything else. When will it be repaired?


2017-11-30
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DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Ono Posted at 2017-11-30 05:44
A week ago the drone is in repair and I do not know anything else. When will it be repaired?

[view_image]

Ono, sorry for the slow repair process, I have forwarded your concern to local repair team to look into what happened, we will have someone to contact you soon and help to expedite the process, hope you will get the drone soon.
2017-11-30
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