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Troubleshooting Gimbal Errors
1487 24 2017-11-23 20:10:00
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DJI Grace
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Hey, guys. I found some DJI users asked about some gimbal problems on the forum. Hope the following content help! Orgining from: BUYINGGUIDES
Troubleshooting Gimbal Errors



When a gimbal error warning message pops up in the DJI GO or GO 4 app, it can really get your pulse going. Tilted horizon, gimbal motor overload, and abnormal gimbal vibrations are gimbal errors you might experience. For some pilots, especially newbies, the first reaction is usually to fix the gimbal by twisting it manually, DO NOT do this as it doesn’t work and can damage your gimbal.
So what’s the right thing to do? It’s very likely that you are just a few taps away from resolving your gimbal issue in the DJI GO apps. For instance, by performing an IMU and gimbal calibration in the DJI GO apps you can fix a tilted horizon. By inspecting your take-off site, you can check if the gimbal motor overload is caused by obstructions stopping the gimbal from rotating. If the gimbal vibrates abnormally, you definitely need to check if any anti-vibration parts such as the vibration absorbing board, dampers, and rubber balls are malfunctioning.
Furthermore, gimbal errors can be caused by environmental factors. For example, flying in heavy fog or clouds may make the gimbal wet, leading to temporary failure. The good news is that you don’t need to worry as the gimbal will recover full functionality once it dries.
To help you, even more, we have provided more detailed gimbal troubleshooting steps below.





2017-11-23 20:10:00
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Mr. Hayato
lvl.4
Flight distance : 219051
Hong Kong
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After i change to 8331 propellers on "old" Mavic. It's cause gimbal abnormal. I'm in latest firmware. IMU, Gimbal calibrated but the problem didn't solve. I think the propellers is not balance. You can see many same case in below.



https://forum.dji.com/thread-117478-1-1.html

DJI said propellers not including warranty so i can't refund or exchange. Poor DJI services.
2017-11-23 20:37:07
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Jenee 2
First Officer
Flight distance : 1156333
Australia
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Great tutorial. Thank you.
2017-11-23 22:04:31
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DJI Elektra
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Thanks for your hard work. If I were the user, I would mark the thread in case a error message appear in DJI GO 4.
2017-11-23 23:10:37
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DJI Grace
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DJI Elektra Posted at 2017-11-23 23:10
Thanks for your hard work. If I were the user, I would mark the thread in case a error message appear in DJI GO 4.


Thank you Elektra!
2017-11-23 23:12:05
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Montfrooij
Captain
Flight distance : 1172
Netherlands
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Great work!
2017-11-23 23:59:45
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DJI Grace
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Always glad to see you here!
2017-11-24 00:04:11
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Montfrooij
Captain
Flight distance : 1172
Netherlands
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DJI Grace Posted at 2017-11-24 00:04
Always glad to see you here!

Likewise.
Soon with a MPro
Black friday was good for me.
2017-11-24 00:07:40
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DJI Grace
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Montfrooij Posted at 2017-11-24 00:07
Likewise.
Soon with a MPro
Black friday was good for me.

You ordered one?
So great !
Share your work here!
2017-11-24 00:09:51
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Montfrooij
Captain
Flight distance : 1172
Netherlands
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DJI Grace Posted at 2017-11-24 00:09
You ordered one?
So great !
Share your work here!

Finally YES.
I got a very good deal at a local store on a original MP fly more combo.
Even better than the DJI deal on the white fly more combo
Also bought a PP filterset (vivid + cinema) and some accessoires.
So in a couple of days I will give it a try :)
2017-11-24 01:26:47
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DJI Grace
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Montfrooij Posted at 2017-11-24 01:26
Finally YES.
I got a very good deal at a local store on a original MP fly more combo.
Even better than the DJI deal on the white fly more combo


as excited as you!
2017-11-24 01:42:20
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Montfrooij
Captain
Flight distance : 1172
Netherlands
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Very much indeed
2017-11-24 01:43:55
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DJI Grace
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Cheers!!!
2017-11-24 01:44:31
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Montfrooij
Captain
Flight distance : 1172
Netherlands
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Thanks a lot.
Do you have a time machine to fast forward time?
2017-11-24 02:09:32
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DJI Grace
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Montfrooij Posted at 2017-11-24 02:09
Thanks a lot.
Do you have a time machine to fast forward time?

hahaha, no
so sorry for this.
2017-11-24 02:11:52
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Montfrooij
Captain
Flight distance : 1172
Netherlands
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DJI Grace Posted at 2017-11-24 02:11
hahaha, no
so sorry for this.

Please send that request to the DJI engineers
2017-11-24 02:20:34
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DJI Grace
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Montfrooij Posted at 2017-11-24 02:20
Please send that request to the DJI engineers

Nice idea
hahaha, just see if they could
2017-11-24 02:25:24
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pixelperspectiv
lvl.3
Flight distance : 92921
Philippines
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recently just a few minutes ago, as my MP was smoothly flying, the gimbal suddenly went crazy as if it automatically did a gimbal calibration mid flight. So I let go of the sticks, looked up, tried controlling it and I still can. First thought on my mind was I might've hit a bird when it happened but as soon as I saw the mavic still up there just staying still and responding to my control inputs that musn't be it. So I went and see in the footage what happened and saw that it went insane for a few seconds and back to normal as if nothing happened. Any ideas what might have been the cause of this? And a possible fix?
2017-11-24 14:41:30
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fansc248cc18
lvl.1
United Kingdom
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Since I updated to the new firmware I’ve got no image and it says transmission error and on the app it says gimbal disconnected. So angry as my drone was working perfect before the updated firmware. Been told it’s either a firmware clash or an incomplete update.
2017-11-25 00:21:41
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Censurion
lvl.2
Flight distance : 136608
Netherlands
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pixelperspectiv Posted at 2017-11-24 14:41
recently just a few minutes ago, as my MP was smoothly flying, the gimbal suddenly went crazy as if it automatically did a gimbal calibration mid flight. So I let go of the sticks, looked up, tried controlling it and I still can. First thought on my mind was I might've hit a bird when it happened but as soon as I saw the mavic still up there just staying still and responding to my control inputs that musn't be it. So I went and see in the footage what happened and saw that it went insane for a few seconds and back to normal as if nothing happened. Any ideas what might have been the cause of this? And a possible fix?

Think you have this problem and there is no fix
2017-11-25 02:48:13
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pixelperspectiv
lvl.3
Flight distance : 92921
Philippines
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Censurion Posted at 2017-11-25 02:48
Think you have this problem and there is no fix

Flew with it again today, relieved it didn't happen. I do have some suspicions about an external factor/s though.
2017-11-25 04:54:09
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rolling56
lvl.4
Flight distance : 39122
United States
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Censurion Posted at 2017-11-25 02:48
Think you have this problem and there is no fix

That looks like the gimbal control board and/or the camera itself.
2017-11-25 05:14:37
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RcBachelor
lvl.1
Germany
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Hallo I have same problems only since a few days after updating to GO4.0.100 Deutsch and Also very slow screen with pixle problems and disconnectings  in Note4. Before this update the Note works perfectly??? How can I downgrade?
2017-11-25 05:16:52
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Censurion
lvl.2
Flight distance : 136608
Netherlands
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I tried making Panorama pictures with my Mavic Pro but they all fail wit an "failed" error at the end. I think this has to do with the SD card I use is nog fast enough. Does somebody else has the same issues or does it work like a charm for you?
2017-11-25 06:06:39
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BASE509
lvl.2
Flight distance : 763
United States
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I’ve had gimbal issues with new quiet blades on original MP. It’s happened on 2 sets of blades? I fly the drone a little bit and the drone seems to “settle in” and the warning goes away.  So maybe I should check the gimbal buffers?
BASE509
2017-11-25 17:54:55
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