How do I extract the flight record inside CrystalSky's internal storage? I want to extract the visual display viewed through DJI Go4 and the txt file using the CSky's Explorer.

I would recommend you connect your crystalsky with computer and find the document of flight record. Here is the path: \DJI\dji.pilot\FlightRecord\ .

Here are the steps to export the flight records:
a. Please connect CrystalSky to your computer via USB cable, the computer will install the Driver automatically.
b. Press the ''Bell'' icon on the top left corner to enter menu page.
c. Tap “USB connected” at the bottom and then “TURN ON USB STORAGE” on the screen.
d. You can find the flight records folder here:  DJI:\DJI\dji.go.v4\FlightRecord

DJI Mindy Posted at 2017-11-24 02:09
Here are the steps to export the flight records:
a. Please connect CystalSky to your computer via USB cable, the computer will install the Driver automatically.
b. Press the ''Bell'' icon on the top left corner to enter menu page.

When you say connect to the USB do you mean the Type C USB or the MICRO USB

fans52d205a6 Posted at 2018-5-28 02:24
When you say connect to the USB do you mean the Type C USB or the MICRO USB

I mean the Micro USB cable.

DJI Mindy Posted at 2017-11-24 02:09
Here are the steps to export the flight records:
a. Please connect CrystalSky to your computer via USB cable, the computer will install the Driver automatically.
b. Press the ''Bell'' icon on the top left corner to enter menu page.

I'm also trying to get the flight records from my Crystalsky.

When I connect, using the micro USB cable, to my 2017 iMac, nothing happens.

What do you mean by "the computer will install the Driver automatically"?

fans8273c817 Posted at 11-11 04:36
I'm also trying to get the flight records from my Crystalsky.

When I connect, using the micro USB cable, to my 2017 iMac, nothing happens.

Nevermind, changed cables and it worked

fans8273c817 Posted at 11-11 04:46
Nevermind, changed cables and it worked

Hi there, sorry for my late response and glad to know the issue has been figured out, please keep us updated if you have any further issue.

DJI Mindy Posted at 2017-11-24 02:09
Here are the steps to export the flight records:
a. Please connect CrystalSky to your computer via USB cable, the computer will install the Driver automatically.
b. Press the ''Bell'' icon on the top left corner to enter menu page.

Hi Mindy,

I've tried all of the above and the driver does not download.

I'm on a MacBook Pro 2017.

Is there any way to download the drive online?

Many thanks,

ludo

Mr Ludo Posted at 2-13 08:37
Hi Mindy,

I've tried all of the above and the driver does not download.

No need for any driver. I used the central USB-C port on the CS (used to connect to the controller). But you need the correct cable and do it in the correct sequence. Turn on CS. Connect the cable to the CS. Attach the USB adapter to your Macbook. Connect the cable from the CS to the Macbook adapter.