Please select Into the mobile phone version | Continue to access the computer ver.
sheared leg wire
Uploading and Loding Picture ...(0/1)
o(^-^)o
NGF
lvl.4
Flight distance : 174 ft

United Kingdom
Offline

I had a little accident with my 4. It fell off a table and had a slicght knock as it hit the rug. No cracks or damage other than the leg cover coming detached slightly. As I tried to get it back in, with a blunt knife, it sheared the wire.
What steps are needed to get the device to DJI  for repair and a check over?

Everything is normal, the camera, the gimble but I want it looked at.
regards, Nick.

2017-11-24
Use props
NGF
lvl.4
Flight distance : 174 ft

United Kingdom
Offline

2017-11-24
Use props
KedDK
Second Officer
Flight distance : 1133038 ft
Denmark
Offline

The DJI Repair woulld be the place to start.
Hopefully it would be fixed without to much trouble and expense.
2017-11-24
Use props
ALABAMA
Second Officer
Flight distance : 10442687 ft
United States
Offline

Is the antenna still working ok?
2017-11-24
Use props
NGF
lvl.4
Flight distance : 174 ft

United Kingdom
Offline

ALABAMA Posted at 2017-11-24 11:34
Is the antenna still working ok?

I haven't tried it since I sheared the wire. It was all good before.
2017-11-24
Use props
ALABAMA
Second Officer
Flight distance : 10442687 ft
United States
Offline

Don't be surprised to see something like a compass warning.
2017-11-24
Use props
Vendex
lvl.4
Flight distance : 16722920 ft
  • >>>
Bulgaria
Offline

ALABAMA Posted at 2017-11-24 11:46
Don't be surprised to see something like a compass warning.

This is rear leg - no compass here
2017-11-24
Use props
NGF
lvl.4
Flight distance : 174 ft

United Kingdom
Offline

KedDK Posted at 2017-11-24 10:43
The DJI Repair woulld be the place to start.
Hopefully it would be fixed without to much trouble and expense.

An absolute nightmare. I'm going round in circles.
2017-11-24
Use props
Thomas911
lvl.1
Flight distance : 7779 ft
United States
Offline

They'll repair it but be prepared to shell out some $$$.
2017-11-24
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

I have replied your another thread, please keep us updated there if there is further question. Thank you.
2017-11-24
Use props
NGF
lvl.4
Flight distance : 174 ft

United Kingdom
Offline

Hi. An update to the damage. I have flown the 4 with caution and I had no warnings on initial take-off however, as I climbed to 150 metres, a warning came on my screen... Motor overload, de-accelerating!

I noticed when I attached the propellers, the black which is to the left of the camera, it its stiffer to attach. Also, when attaching the battery, there is play (Wobbles) and a gap if moved swayed about by hand movement.
I have already filed a repair report but I have not mentioned any of the above. Can I update the report?





2017-11-25
Use props
NGF
lvl.4
Flight distance : 174 ft

United Kingdom
Offline

The motor to the left of the camera.
2017-11-25
Use props
NGF
lvl.4
Flight distance : 174 ft

United Kingdom
Offline

NGF Posted at 2017-11-25 03:57
The motor to the left of the camera.
[view_image]

It fell from off the table on its front propellers onto the floor in the image.
2017-11-25
Use props
Vendex
lvl.4
Flight distance : 16722920 ft
  • >>>
Bulgaria
Offline

NGF Posted at 2017-11-25 03:58
It fell from off the table on its front propellers onto the floor in the image.

Any part can be changed just like Propeller Installation Kit which you put propellers on, there's nothing impossible, things happened sometimes
2017-11-25
Use props
sky wombat
Second Officer
Flight distance : 1454078 ft
  • >>>
Australia
Offline

bummer NGF and you can't even boast a spectacular crash as the cause
2017-11-25
Use props
ALABAMA
Second Officer
Flight distance : 10442687 ft
United States
Offline

Must have a very hard floor!
2017-11-25
Use props
NGF
lvl.4
Flight distance : 174 ft

United Kingdom
Offline

ALABAMA Posted at 2017-11-25 06:34
Must have a very hard floor!

If it isn't carpeted, it'll be hard. I have Karndean. Da Vinci, Italian oxide slate  
2017-11-25
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules