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Shipping time?
617 5 2017-11-26
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B-Fillmore
lvl.2
Flight distance : 2188 ft
United States
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I ordered a Phantom 4 Pro in Obsidian 5 weeks ago.  Order not showing as shipped yet, payment was made and has cleared.  Any ideas on how long it typically takes to ship?

2017-11-26
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BagoDJIoperator
Captain
Flight distance : 719304 ft
United States
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Maybe they are backlogged or I will customer service and find out where it is at
2017-11-26
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ALABAMA
Captain
Flight distance : 9367841 ft
United States
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The mods can check on here if you post your order number.
2017-11-26
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jonboy1983
lvl.4
Flight distance : 528097 ft
United Kingdom
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That is a long wait
2017-11-26
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Kuya Kano
First Officer
Flight distance : 791086 ft
United States
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"Shipped" generally means that the shipping company has been notified.
That could mean that they are waiting for UPS to pick up the package to send it to you, ot ir is somewhere in transit.
Usually, after the "shipped" status, they notify you of the shipper and the tracking info.  Give it a day or so, as it is over the weekend.
In the United States, shipping can be anywhere up to 10 days if using ground service.
2017-11-26
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DJI Susan
Administrator

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Could you tell us your order number? We'd like to check the exact status and help you.
2017-11-26
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