DJI Go App - screen corruption, app unusable on Iphone 5 SE
921 7 2017-11-26
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useree5274609d
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Canada
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Hi,
I was trying to use the DJI Go 4 app today and there's a problem with the screen pop up messages being layered on top of each other, making the drone unusable.  You can see below the app is requiring me to tap the blue circle to acknowledge the location, but the app is overlayed the privacy policy link.  When you try to click the blue circle, the privacy policy pops up and it's just not possible to make it go away.  The app makes flying the drone on the Iphone5 SE impossible.   





On an iPad, the screen looks normal.

I would really appreciate it if DJI could fix this small app usability issue so I don't need to buy a different phone.

Dave


2017-11-26 11.17.12.jpg
2017-11-26
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Piteco99
New
Portugal
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I have the same problem! Pls help! Fix this DJI!
2017-11-28
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DJI Elektra
DJI team
Hong Kong
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Piteco99 Posted at 2017-11-28 16:53
I have the same problem! Pls help! Fix this DJI!

Hi, sir. Please go to IOS settings, Display & Brightness, DISPLAY ZOOM, switch to Standard under view and see if it will be fixed. The situation is forwarded and our engineers will fix it in next version of app. Please wait patiently.
2017-12-2
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kickboard
New
United States
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DJI Elektra Posted at 2017-12-2 18:53
Hi, sir. Please  go to IOS settings, Display & Brightness, DISPLAY ZOOM, switch to Standard under view and see if it will be fixed. The situation is forwarded and our engineers will fix it in next version of app. Please wait patiently.

Hi I have the same issue and you proposed fix does not apply as the option is not available on the iPhone SE
2017-12-3
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DJI Elektra
DJI team
Hong Kong
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kickboard Posted at 2017-12-3 23:33
Hi I have the same issue and you proposed fix does not apply as the option is not available on the iPhone SE

Please note that our engineers will fix this problem in the next version of app. Thanks for your patience.
2017-12-5
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useree5274609d
lvl.1
Canada
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DJI Elektra Posted at 2017-12-2 18:53
Hi, sir. Please  go to IOS settings, Display & Brightness, DISPLAY ZOOM, switch to Standard under view and see if it will be fixed. The situation is forwarded and our engineers will fix it in next version of app. Please wait patiently.

I am not able to change the display zoom.

I tried to change the font size to minimum, and that does not work either.  

This is making my mavic impossible use.  Please fix as soon as possible.  Thank you.  
2017-12-14
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useree5274609d
lvl.1
Canada
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useree5274609d Posted at 2017-12-14 19:32
I am not able to change the display zoom.

I tried to change the font size to minimum, and that does not work either.  

When do you expect to roll out an update to the app?
2017-12-14
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DJI Elektra
DJI team
Hong Kong
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useree5274609d Posted at 2017-12-14 19:32
I am not able to change the display zoom.

I tried to change the font size to minimum, and that does not work either.  

Sorry for the trouble it brings. The new version of app will be coming soon. Please wait. Thanks a lot.
2017-12-16
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