How to get rid of the safety notification on iPhone SE
4288 24 2017-11-27
Uploading and Loding Picture ...(0/1)
o(^-^)o
Montfrooij
Captain
Flight distance : 2560453 ft
  • >>>
Netherlands
Offline

I just made my maiden flight with the recently purchased Mavic Pro.
It was a wonderful (and indeed very addictive) experience and I wished my luch break was 60minutes

But I had one little issue that I need help with.
I got a Safety notification because I am in a warning zone (almost 2/3 of NL is a warning zone).
But I could not check the 'agree' box, since it was blocked by the hyperlink.
If I tried, it went to the conditions page.

How to agree

How to agree


What to do?

Thanks in advance,

Peter

2017-11-27
Use props
dronist
First Officer
  • >>>
United States
Offline

Just downgrade to previous FW and then wait until they fix the one you are on.
2017-11-27
Use props
Montfrooij
Captain
Flight distance : 2560453 ft
  • >>>
Netherlands
Offline

dronist Posted at 2017-11-27 08:58
Just downgrade to previous FW and then wait until they fix the one you are on.

Ok, that is a pity.
How to downgrade the batteries?
Does that also go via assistant 2?
2017-11-27
Use props
dronist
First Officer
  • >>>
United States
Offline

Montfrooij Posted at 2017-11-27 10:27
Ok, that is a pity.
How to downgrade the batteries?
Does that also go via assistant 2?

If the batteries need downgrading it will be done while you'r doing the downgrade.

That is the problem when companies rushes out UPDATES before full testing  
2017-11-27
Use props
Montfrooij
Captain
Flight distance : 2560453 ft
  • >>>
Netherlands
Offline

dronist Posted at 2017-11-27 13:41
If the batteries need downgrading it will be done while you'r doing the downgrade.

That is the problem when companies rushes out UPDATES before full testing

Thanks. As soon as I need the screen I will
2017-11-27
Use props
dronist
First Officer
  • >>>
United States
Offline

Montfrooij Posted at 2017-11-27 14:10
Thanks. As soon as I need the screen I will

Your welcome!
2017-11-27
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

Glad to know you received the drone. Cheers.
For this issue, please refer to the following steps to fix this issue:
Open iPhone, go to Settings---Display&Brightness--Display Zoom, switch to Standard under View, and the issue will be fixed.
Please let me know if the problem persists, thank you.
2017-11-27
Use props
Montfrooij
Captain
Flight distance : 2560453 ft
  • >>>
Netherlands
Offline

DJI Mindy Posted at 2017-11-27 19:06
Glad to know you received the drone. Cheers.
For this issue, please refer to the following steps to fix this issue:
Open iPhone, go to Settings---Display&Brightness--Display Zoom, switch to Standard under View, and the issue will be fixed.

Hi DJI Mindy.
Thanks for your help.
Unfortunately Display Zoom is not available for iPhone SE.
If I read correctly, this is only availabe in iPhone 6 / 6+

I can find a Zoom setting under accessibility, but that is OFF. (and only shows some kind of magnifier)
2017-11-27
Use props
Blizzard
Second Officer
Flight distance : 173734 ft

Belgium
Offline

Montfrooij Posted at 2017-11-27 23:12
Hi DJI Mindy.
Thanks for your help.
Unfortunately Display Zoom is not available for iPhone SE.

I have the same problem with the iPhone 5S.
The solution that works is to take off manually (pulling back and to the side the two stick) and let it hover above ground.
Then close the app Go4 and restart it.
The warnings will be gone.
Unfortunately you have to repeat this by each flight.
I hope DJI will find a solution asap.
2017-11-28
Use props
Montfrooij
Captain
Flight distance : 2560453 ft
  • >>>
Netherlands
Offline

Blizzard Posted at 2017-11-28 14:49
I have the same problem with the iPhone 5S.
The solution that works is to take off manually (pulling back and to the side the two stick) and let it hover above ground.
Then close the app Go4 and restart it.

Ah. That I will try asagw (as soon as good weather)
Thanks a lot!
2017-11-28
Use props
Montfrooij
Captain
Flight distance : 2560453 ft
  • >>>
Netherlands
Offline

Blizzard Posted at 2017-11-28 14:49
I have the same problem with the iPhone 5S.
The solution that works is to take off manually (pulling back and to the side the two stick) and let it hover above ground.
Then close the app Go4 and restart it.

Unfortunately this did not work for me.
I closed the Go4 app after making MP hover and restarted it.
Still present.

Or did you really kill Go4 (double click on home and swipe it up to kill the process)?
2017-11-29
Use props
Blizzard
Second Officer
Flight distance : 173734 ft

Belgium
Offline

Montfrooij Posted at 2017-11-29 06:14
Unfortunately this did not work for me.
I closed the Go4 app after making MP hover and restarted it.
Still present.

I just closed the app and then restart it.
After the new connexion was made, both notifications were gone.
2017-11-29
Use props
Montfrooij
Captain
Flight distance : 2560453 ft
  • >>>
Netherlands
Offline

Blizzard Posted at 2017-11-29 11:22
I just closed the app and then restart it.
After the new connexion was made, both notifications were gone.

Ok, that did not work for me (have not tried swiping / killing the process)
2017-11-29
Use props
djiuser_UZKOyIu
New
United States
Offline

I know this isn't working for everyone but I deleted the DJI Go 4 App and re downloaded. Reopening it asked to sign the terms and agreements and my safety notification went back to normal upon start up of the blades. Hope it helps
2017-11-30
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Offline

Montfrooij Posted at 2017-11-27 23:12
Hi DJI Mindy.
Thanks for your help.
Unfortunately Display Zoom is not available for iPhone SE.

Hi, for iPhone 5 / SE, the temporary solution for it is to fly the drone and hover it, then restart the app. Please take good care and keep the drone under the control when you restart the app.
We will have it fixed in the coming app. Thank you for your patience.
2017-12-1
Use props
Montfrooij
Captain
Flight distance : 2560453 ft
  • >>>
Netherlands
Offline

DJI Thor Posted at 2017-12-1 05:24
Hi, for iPhone 5 / SE, the temporary solution for it is to fly the drone and hover it, then restart the app. Please take good care and keep the drone under the control when you restart the app.
We will have it fixed in the coming app. Thank you for your patience.

Thank you.
2017-12-1
Use props
fans3ee7ee5b
New
United States
Offline


this is ridiculous.  i have same issue.  got my mpp today, anxiously waited weeks.  only to be disappointed.  tech help had audacity to ask if i tried to click yes.  

then suggested i change location.  which would be 100 miles or so, and this is where i live.  waste of time and money.  luckily im in return window.
  
2017-12-5
Use props
Montfrooij
Captain
Flight distance : 2560453 ft
  • >>>
Netherlands
Offline

fans3ee7ee5b Posted at 2017-12-5 12:16
this is ridiculous.  i have same issue.  got my mpp today, anxiously waited weeks.  only to be disappointed.  tech help had audacity to ask if i tried to click yes.  

then suggested i change location.  which would be 100 miles or so, and this is where i live.  waste of time and money.  luckily im in return window.

As far as I know the issue will be fixed next update.
What you can do (at least, what I did), is set up the MP indoor where there is no GPS coverage and you can set it up how you like, changing all the settings and stuff.
The first few flights, for me, were just about getting a feel for the controls.
So I did not bother this screen message and just flew.
I could take pictures, movie etc, but just not dive into the settings menu's.
(that I already did before).
There are some users that state you can start a hover and kill the Go4 process. Restart it, and it should be gone.
I never did that, just lived with the notice.
2017-12-5
Use props
fans3ee7ee5b
New
United States
Offline

Montfrooij Posted at 2017-12-5 12:35
As far as I know the issue will be fixed next update.
What you can do (at least, what I did), is set up the MP indoor where there is no GPS coverage and you can set it up how you like, changing all the settings and stuff.
The first few flights, for me, were just about getting a feel for the controls.

thank you for your response.  i'm currently doing some sort of update i really hope it includes a fix for this issue.  one of the features listed was "improved geo management" or something like that.  it's nighttime here i'll try some of the above things tomorrow
2017-12-5
Use props
Montfrooij
Captain
Flight distance : 2560453 ft
  • >>>
Netherlands
Offline

fans3ee7ee5b Posted at 2017-12-5 15:33
thank you for your response.  i'm currently doing some sort of update i really hope it includes a fix for this issue.  one of the features listed was "improved geo management" or something like that.  it's nighttime here i'll try some of the above things tomorrow

Yes, I hope so too.
2017-12-5
Use props
fans23454ce3
lvl.1

United Kingdom
Offline

DJI how long before we see an update pushed out that will resolve this issue with the iphone 5s and SE?

2017-12-16
Use props
Montfrooij
Captain
Flight distance : 2560453 ft
  • >>>
Netherlands
Offline

fans23454ce3 Posted at 2017-12-16 09:52
DJI how long before we see an update pushed out that will resolve this issue with the iphone 5s and SE?

Yes, that I would love to know!
2017-12-16
Use props
djiuser_M2q8wtd
lvl.1

United Kingdom
Offline

Hi DJI,
Just wanted to say thank you so much for addressing and fixing this problem so quick, your customer communication is exemplary.
I think I speak for us all now by saying we are all so happy that we can now fly our mavis without the screen being filled up by this pop up box.
Once again I thank you DJI................NOT
2017-12-22
Use props
fanse34639cb
lvl.2
United States
Offline

Update phone. Delete your current djigo4 then get the latest Dji4go,
That will allow you to clear it.
2017-12-22
Use props
Tonyvaleo
New

Pakistan
Offline

Safety not just confined to the modes of transport and health. It has made itself a concern in the world of unlocking cell phones too.
Click for more info--->> https://www.unlockninja.com/blog/safe-and-secure-unlocking-of-your-iphone-6-plus/
2021-7-4
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules