Bought the Phantom 4 pro, 3 batteries and the 3 bay charger about 4 months ago. All worked great, until I put all 3 batteries in the 3 bay at storage mode because I was not using them for the next month. Now I want try to charge the batteries for an upcoming job, I switched the switch from storage back to charging on the 3 bay charger and only one battery charged. The other two are not charging. I waited 24 hours and nothing. The LED from the batteries are blinking fast, faster than when the charge, and it is only one LED that is blinking. The I called customer help and they tell me the batteries are over overcharged ????? Before I called I put the batteries in the drone and the remote stated the batteries are 10 and 12%. I asked the guy on the phone if he knows what he was talking about (overcharged in storage mode??) and he just disconnected me, unbelievable. After calling again i was told the batteries are under charged?? Now i am losing it. DJI recommends to store the batteries in the 3 bay charger in storage mode, and now they are undercharged? There is nothing they can do and I have to send the batteries back to DJI. I just cannot believe this. Now I got connected to the 3 person how surpassingly is an expert, told him the same over again and I got disconnected again! Wow, can it cet worse? |