Unlocking NFZ/Disable GEO
5371 7 2017-12-1
Uploading and Loding Picture ...(0/1)
o(^-^)o
policeshootout
lvl.1
Canada
Offline

Hello all,
I am running an Android 8.1 device with the latest GO4 App and latest firmware updates to the drone and RC.


I just upgraded from a P3S to a Mavic Pro. I live in a very small town on the outskirts, on a farm, with a tiny hobbiest airport nearby (which I have confirmed with as being ok to fly) that DJI has declared an NFZ. I was able to fly my Phantom 3 around my farm and the area. However with my Mavic I cannot take off at all. When I first set it up it asked me about Geofencing and I agreed to enable it. Now I don't have an option to disable it (it disappeared like others) and have tried uninstalling the app, clearing cache, restarting phone, restarting drone, RC, reinstalling the app, opening in airplane mode etc. But the GEO option still isn't available. There also is no option to request an unlock. If I use a manual start with the sticks on the controller a pop up asks if I would like to request an unlock. I do so, get the confirmation code, enter it, then it shows a box with a link to the terms, a Cancel button and a Confirm button but the Confirm button is greyed out and I cannot click it.

How can I unlock this NFZ or completely disable the GEO? I am kind of frustrated with it at this point.. The airport that I live near has maybe two hobby planes that take off throughout the ENTIRE WEEK. Sometimes it gets a bit busier on the weekend. I have confirmed with the airport office that it is ok to fly my drone so long as I am aware of manned aircraft and stay below 90m when in the NFZ.

Does anybody have any ideas? Please help I am very sad that I haven't been able to fly my drone yet thanks!

2017-12-1
Use props
policeshootout
lvl.1
Canada
Offline

I cannot edit my post..
Here are two screenshots of what I am talking about:




After looking at the screenshot I can see two check boxes that weren't visible on my phone screen as it was too dim

However after checking both boxes it says that the unlock has failed. Still cannot fly....
2017-12-1
Use props
rolling56
First Officer
Flight distance : 138310 ft
United States
Offline

Does it help to tap on the agreement to see if the confirm works? I've never had to deal with this...
2017-12-1
Use props
policeshootout
lvl.1
Canada
Offline

I did try that, I'll try on another device, I can borrow an iPad but I'd like to get it working on my Pixel.
2017-12-1
Use props
rolling56
First Officer
Flight distance : 138310 ft
United States
Offline

policeshootout Posted at 2017-12-1 09:24
I did try that, I'll try on another device, I can borrow an iPad but I'd like to get it working on my Pixel.

One more thing. Can you change the display size and see if that works. Set it to default if it is not.
2017-12-1
Use props
Flycaster
Second Officer
United States
Offline

Down rev your firmware, Aircraft: .700 or below, (I find the .400 a really sweet/stable version),and you need an earlier version of the go app.
Search for "Digdat0" on youtube for downreving (to ANY version), this will eliminate the NFZ issues, and the tilted gimbal issues.
2017-12-1
Use props
policeshootout
lvl.1
Canada
Offline

The unlocking started to work, I am no longer getting an error code. I still don't have the options to unlock under General Settings or to disable GEO but using the sticks to start the motors is good enough for now. Thanks for the help, if I continue to have issues I will look into following Flycaster's advice. Thanks a lot all!
2017-12-1
Use props
DJI Mindy
Administrator
Offline

policeshootout Posted at 2017-12-1 16:28
The unlocking started to work, I am no longer getting an error code. I still don't have the options to unlock under General Settings or to disable GEO but using the sticks to start the motors is good enough for now. Thanks for the help, if I continue to have issues I will look into following Flycaster's advice. Thanks a lot all!

Hey, Policeshootout, glad to know the error code got disappeared, if you need any assistance about unlocking the zone, please send email to flysafe@dji.com, the team will help you out, thanks.
2017-12-3
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules