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Go 4.1.18 iphone 7+ app crash
5070 22 2017-12-1
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andwluv
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Any one know why my iPhone 7+ on ios11.1.2 as the Go 4.1.18 keep crashing It was fine yesterday, but today the app kept crashing. I have try delete and reinstall the app, restart the iPhone 7+, it still crash But when I use on my other iPhone 7 it work fine
2017-12-1
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djiuser_tGYKEfH
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Flight distance : 80522 ft
United States
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I got my Spark today and had it updated to the latest firmware. I'm on IOS 11.1.1 and noticed the DJI Go 4 app keep crashing too.
2017-12-1
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Supong
lvl.4
Thailand
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There were reports of i7+ ios 11 problem with dji go 4 app. The resolution is to “Restore” iphone firmware via iTune.
2017-12-1
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Samouraï
lvl.2
Thailand
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I have same problem today. Using DJIGo 4.1.18 with iPad mini3 iOS 11.1.2
2017-12-2
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Samouraï
lvl.2
Thailand
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I read on internet and find that It seems it caused by a date bug between iOS and DJI Go . Temporary change the date prior Dec 2 can solve the issue but hope a permanent solution soon
2017-12-2
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Samouraï
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Thailand
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IOS just issue update 11.2 for solving this bug !
2017-12-2
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andwluv
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Samouraï Posted at 2017-12-2 00:47
IOS just issue update 11.2 for solving this bug !

Really ios again I manage to go thought all the trouble refresh the app to get it going. Not sure 11.2 is good or bad. I be seat and wait for the time being
2017-12-2
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djiuser_tGYKEfH
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Samouraï Posted at 2017-12-2 00:26
I read on internet and find that It seems it caused by a date bug between iOS and DJI Go . Temporary change the date prior Dec 2 can solve the issue but hope a permanent solution soon

Do you mean change the date on the iphone?
2017-12-2
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DJI Mindy
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Hi, guys, could you please help to verify the DJI Go 4 version especially the numbers in the bracket? Thank you.
2017-12-2
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Supong
lvl.4
Thailand
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ios 11.2 is ok
2017-12-2
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djiuser_tGYKEfH
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United States
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Hi, I'm on DJI Go 4.1.18, IOS 11.1.2 and am experiencing the app crashing almost every minute when its turned on. It happens almost when I do any actions - taking the quiz on app, flying, going to the academy pages.
2017-12-3
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andwluv
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Malaysia
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DJI Mindy Posted at 2017-12-2 20:32
Hi, guys, could you please help to verify the DJI Go 4 version especially the numbers in the bracket? Thank you.

It's (3018) during multiple crash, after many time reinstall, it's work fine for now and still (3018). Then ios 11.2 updated again still looks ok
2017-12-3
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andwluv
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djiuser_tGYKEfH Posted at 2017-12-3 19:15
Hi, I'm on DJI Go 4.1.18, IOS 11.1.2 and am experiencing the app crashing almost every minute when its turned on. It happens almost when I do any actions - taking the quiz on app, flying, going to the academy pages.

Try other forum, hope they help. I end up reinstall the app.
https://forum.dji.com/thread-122296-1-2.html
https://forum.dji.com/thread-122153-1-1.html
https://forum.dji.com/thread-122228-1-2.html
2017-12-3
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DJI Mindy
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andwluv Posted at 2017-12-3 22:28
It's (3018) during multiple crash, after many time reinstall, it's work fine for now and still (3018). Then ios 11.2 updated again still looks ok

We have confirmed with our developers, the crash issue was caused by Apple iOS system itself, and it has got fixed in iOS 11.2.
Please let us know if there is any further problem, thanks.
2017-12-4
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DJI Mindy
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djiuser_tGYKEfH Posted at 2017-12-3 19:15
Hi, I'm on DJI Go 4.1.18, IOS 11.1.2 and am experiencing the app crashing almost every minute when its turned on. It happens almost when I do any actions - taking the quiz on app, flying, going to the academy pages.

Sir, please check my post in 14#, when you update iOS system, please delete and then download DJI Go APP again, please make sure the flight records and some important footage have been backuped before doing this. Sorry for the inconvenience caused.
2017-12-4
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fans885f1c00
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Flight distance : 438402 ft
France
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Hi everybody, i have the same problem with iOS 11.1.2 (now i have update to 11.2), but today my Mavic got a Fly Away indoor (before update 11.2), i don't understand why ..??

With Tripod activate, Mavic suddenly gone in the wall at high speed Do you think it's with this iOS bug ??
2017-12-4
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A CW
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fans885f1c00 Posted at 2017-12-4 09:11
Hi everybody, i have the same problem with iOS 11.1.2 (now i have update to 11.2), but today my Mavic got a Fly Away indoor (before update 11.2), i don't understand why ..??

With Tripod activate, Mavic suddenly gone in the wall at high speed  Do you think it's with this iOS bug ??

That for one is not IOS. That is caused by the downward vision system in the drone not having enough light in the environment that you were flying so disengaged OPTI mode and as you were indoors you wouldn't of had a GPS lock either so the drone went into ATTI mode and sadly, your flying skills didn't save the drone. That is why you should never fly indoors until you are very experienced at flying outside and should always use prop guards when flying indoors - even licenced UAV pilots use prop guards indoors. I hope you have DJI care refresh...
2017-12-4
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fans885f1c00
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France
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A CW Posted at 2017-12-4 09:22
That for one is not IOS. That is caused by the downward vision system in the drone not having enough light in the environment that you were flying so disengaged OPTI mode and as you were indoors you wouldn't of had a GPS lock either so the drone went into ATTI mode and sadly, your flying skills didn't save the drone. That is why you should never fly indoors until you are very experienced at flying outside and should always use prop guards when flying indoors - even licenced UAV pilots use prop guards indoors. I hope you have DJI care refresh...

I understand, but i have a good experience of flying (Phantom 2, Phantom 4 and Mavic)...

I tried to control, but no response from RC....!

Before fly, i have disengaged every sensor !!! :-(
2017-12-4
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A CW
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DJI Mindy Posted at 2017-12-4 01:48
We have confirmed with our developers, the crash issue was caused by Apple iOS system itself, and it has got fixed in iOS 11.2.
Please let us know if there is any further problem, thanks.

Yep - all fixed for me with IOS 11.2 - thanks!
2017-12-4
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A CW
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fans885f1c00 Posted at 2017-12-4 09:25
I understand, but i have a good experience of flying (Phantom 2, Phantom 4 and Mavic)...

I tried to control, but no response from RC....!

The RC controls in ATTI mode are very different to the other flight modes as the gains change. In addition to ATTI, a strong electromagnetic inference (your TV, DVD player, WiFi router etc) could cause this too. Flying indoors carries the greatest risk of crashing a drone.
2017-12-4
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fans885f1c00
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France
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A CW Posted at 2017-12-4 09:29
The RC controls in ATTI mode are very different to the other flight modes as the gains change. In addition to ATTI, a strong electromagnetic inference (your TV, DVD player, WiFi router etc) could cause this too. Flying indoors carries the greatest risk of crashing a drone.

Ok guy, i understand. Before i have a Syma X5, very basic quadcopter with only ATTI mode...

Seems big interference, it's really possible, and it is with low ambient light... i will never fly indoor !!!
2017-12-4
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A CW
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fans885f1c00 Posted at 2017-12-4 09:43
Ok guy, i understand. Before i have a Syma X5, very basic quadcopter with only ATTI mode...

Seems big interference, it's really possible, and it is with low ambient light... i will never fly indoor !!!

Just make sure that you have prop guards on, no large devices in the room like TV's and really bright lights on + the downward system doesn't like thick carpet or patterned tiles... You can fly indoors but... you get the picture.
2017-12-4
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BigWing
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I am using iOS 11.2 already, but my DJO Go 4 app still crashes every minute. I am just updating iOS to 11.2.1 to see if that fixes it.
2017-12-20
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