DJI Thor
Administrator
Flight distance : 13602 ft
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Censurion Posted at 2017-12-11 06:35
It is now a warranty case which I am happy about that. There is stil one problem and that is that there are 2 motor arms are defect and that are the Rear Right Motor Arm but also the Front Right Motor. In the quotation notice mail from DJI I only see the Rear Right Motor Arm as defect. Now I am affraid that they don't repair the right front one and that I receive back the drone withouth beining good repair. Can you address my concerns and ask them to replace both arms and check the drone before sending it back?
That's good to hear. For the damage accessing issue, I will forward to the related department again. We will test the drone and have a final check on it before we send the drone back to you, so please kindly wait patiently. Thank you. |
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