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App keeps crashing 4.1.18
2268 15 2017-12-2
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CarloUK
lvl.4
United Kingdom
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HI

My app crashes. About every minute.  Even when the drone is on the floor stationaruy
I am on Version 4.1.18 IOS with the Spark

I am a begginer but dont think I am doing anything wrong. Luckily I have the controller so when it happens I can still fly.
I am turning off bluetooth

Thanks CARLO


2017-12-2
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S-e-ven
Captain
Flight distance : 5910961 ft
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Thailand
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Try with downgrading to 4.1.15
2017-12-2
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DaMa
Captain
Flight distance : 889662 ft
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Germany
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Downgrading in IOS is not easy, especially with iOS 11. I would delete the app and reinstall it. Which device is in use?
2017-12-2
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andwluv
Second Officer
Flight distance : 167241 ft
Malaysia
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Yes. So did i. Just only open the app without the syncing remote and spark it keep crashing. For now it work after countless reinstall, refresh the iPhone. By the way ios just got update to new 11.2 i'm staying away for time being.
2017-12-2
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Encyclo
lvl.4
Flight distance : 928638 ft
Canada
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DaMa Posted at 2017-12-2 08:17
Downgrading in IOS is not easy, especially with iOS 11. I would delete the app and reinstall it. What device is in use?

I had been using the latest app with no crashing issues and this morning it started crashing.

Just removed and reinstalled and now seems ok. Looks like there was a corrupted flight recording that might have caused the issue.

Still have the display issue on the small iPhone (5S & SE) not allowing to clear the warning.
2017-12-2
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S-e-ven
Captain
Flight distance : 5910961 ft
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Thailand
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Sorry, I did not realize it is a iOS problem.
We really need android/iOS sub-forums
2017-12-2
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CarloUK
lvl.4
United Kingdom
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DaMa Posted at 2017-12-2 08:17
Downgrading in IOS is not easy, especially with iOS 11. I would delete the app and reinstall it. Which device is in use?

Iphone 7S, Spark with controller
2017-12-2
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DaMa
Captain
Flight distance : 889662 ft
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Germany
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I just read that yesterday's IOS update should fix the problem. Was a date problem between IOS and GO 4, or something like this. Update already done?
2017-12-2
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DaMa
Captain
Flight distance : 889662 ft
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Germany
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Just made an update on iPhone 6 and iPad 4, everything is OK, no app crash.
2017-12-2
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maxheadroom
Second Officer
Flight distance : 1055341 ft
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United Kingdom
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Was having the same problem. Yesterday my flight was fine and even this afternoon. When I tried to download some files it stared happening. I am now installing the new iOS update. Will update as soon as its done.
2017-12-2
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CarloUK
lvl.4
United Kingdom
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DaMa Posted at 2017-12-2 08:50
I just read that yesterday's IOS update should fix the problem. Was a date problem between IOS and GO 4, or something like this. Update already done?

I haven't had an IOS update. What version ?
2017-12-2
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CarloUK
lvl.4
United Kingdom
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CarloUK Posted at 2017-12-2 13:55
I haven't had an IOS update. What version ?

Oops  No notifications of an update but Ive just checked and your right Updating now
2017-12-2
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BlueBox
Captain
Flight distance : 49029 ft
United Kingdom
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Mine was fine for a few flights then started crashing every few minutes today, even when viewing the forum this evening...
Tried offloading app then reinstalling but that didn’t work, had to completely delete app and data and seems like it’s now back.
iPhone 6s Plus iOS 11.2 and 4.1.18.
2017-12-2
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CarloUK
lvl.4
United Kingdom
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CarloUK Posted at 2017-12-2 13:56
Oops  No notifications of an update but Ive just checked and your right  Updating now

Updated. No crashing so far. Seems great
2017-12-2
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DJI Elektra
DJI team
Hong Kong
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CarloUK Posted at 2017-12-2 14:52
Updated. No crashing so far. Seems great

Hi, Carlo. Glad you solve your problem. Please inform us if you have new problems.
2017-12-2
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maxheadroom
Second Officer
Flight distance : 1055341 ft
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United Kingdom
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Also ran into the problem. Upgraded to the latest version of iOS on iPhone X and its now all working spot on.
2017-12-3
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