Please select Into the mobile phone version | Continue to access the computer ver.
RC Signal Lost
1162 26 2017-12-3
Uploading and Loding Picture ...(0/1)
o(^-^)o
fansac04fa48
lvl.1
United States
Offline

I keep getting this flashing red on top of my screen and the system won't operate.
2017-12-3
Use props
Peterx
Captain
Flight distance : 1499708 ft
Germany
Offline

Where is the location to launch the Phantom and what message is written on the flashing red bar?  Is the RC linked with the AC and the status LED on the RC has what color?
2017-12-3
Use props
fansac04fa48
lvl.1
United States
Offline

I'm located on top of a mountain in southern WV and the planned launch is in my yard. The flashing red bar indicates RC Signal Lost The RC is linked with the AC and all the lights on the RC are green.
2017-12-3
Use props
Peterx
Captain
Flight distance : 1499708 ft
Germany
Offline

I forgot to mention the link button near the rear right motor arm. Was it lightening green too? You can see it if you use a small mirror on the ground or if you knee down to look for.
2017-12-3
Use props
fansac04fa48
lvl.1
United States
Offline

I have to push the button to with a paper clip to make them connect, but right now it is solid red.
2017-12-3
Use props
Peterx
Captain
Flight distance : 1499708 ft
Germany
Offline

Try to restart the system,power down the Ac  then the RC,wait a moment then power up the RC and then the AC. If the status LED on RC is green,then look on the link button of the AC. If that green too then the AC is linked to the RC. If it´s red then push it short only.
2017-12-3
Use props
fansac04fa48
lvl.1
United States
Offline

The RC is green and the AC came up solid red. I pushed the link button and it went to flashing red.
2017-12-3
Use props
Peterx
Captain
Flight distance : 1499708 ft
Germany
Offline

The color is not changed to green yet? How long it flashes red?
2017-12-3
Use props
ALABAMA
Captain
Flight distance : 10442687 ft
United States
Offline

fansac04fa48 Posted at 2017-12-3 13:30
The RC is green and the AC came up solid red. I pushed the link button and it went to flashing red.

Click relink in the app and wait for beeping, then press the AC light
2017-12-3
Use props
JpNL
First Officer
Flight distance : 428245 ft
Netherlands
Offline

Maybe this is useful, a picture or movie says more than one word...

2017-12-3
Use props
fansac04fa48
lvl.1
United States
Offline

I clicked relink in the app and the remote is linked but the AC is still red and the app still shows RC signal lost
2017-12-3
Use props
ALABAMA
Captain
Flight distance : 10442687 ft
United States
Offline

Delete the GO app and reinstall to see if that helps.
2017-12-3
Use props
fansac04fa48
lvl.1
United States
Offline

I'll do that and see if it works
2017-12-3
Use props
Peterx
Captain
Flight distance : 1499708 ft
Germany
Offline

Normally the AC will be linked to the RC without any software on the mobile. If the reinstall of the Go app doesn´t help then is it a transmissions problem from the RC to AC You may have a look onto the antennas of the whole system.
2017-12-4
Use props
solentlife
Captain
Flight distance : 1087530 ft
Latvia
Offline

Page 24 of Standard manual :

1. Power on AC and press the LInk Button ... LED will flash RED indicating ready to Link.
2. Power on Controller and turn Gimbal dial to full left, while holding dial - toggle S2 switch 3x back and forth quickly, you will then hear a beeping sound.
3. When  the beeping sound stops and AC LED turns GREEN - link has been successful.

Hope that helps ...

Nigel
2017-12-4
Use props
solentlife
Captain
Flight distance : 1087530 ft
Latvia
Offline

Peterx Posted at 2017-12-3 13:21
Try to restart the system,power down the Ac  then the RC,wait a moment then power up the RC and then the AC. If the status LED on RC is green,then look on the link button of the AC. If that green too then the AC is linked to the RC. If it´s red then push it short only.

Sorry Peter ... not quite ... see my post quoting Manual Page 24 ...

Its AC first ... and RC needs Dial and S2 used to initiate linking ...

Nigel
2017-12-4
Use props
Peterx
Captain
Flight distance : 1499708 ft
Germany
Offline

Nigel,
i did´nt read your post in that post before i posted this and forgot to write this sequence with the  S2 and dail wheel.
2017-12-4
Use props
fansac04fa48
lvl.1
United States
Offline

I tried the steps below.

Both lights are still red. The one on the AC is still flashing
2017-12-5
Use props
fansac04fa48
lvl.1
United States
Offline

I tried the steps below.

1. Power on AC and press the LInk Button ... LED will flash RED indicating ready to Link.
2. Power on Controller and turn Gimbal dial to full left, while holding dial - toggle S2 switch 3x back and forth quickly, you will then hear a beeping sound.
3. When  the beeping sound stops and AC LED turns GREEN - link has been successful.

Both lights are still red. The one on the AC is still flashing
2017-12-5
Use props
ALABAMA
Captain
Flight distance : 10442687 ft
United States
Offline

Did you recently do a firmware update?
2017-12-5
Use props
fansac04fa48
lvl.1
United States
Offline

Yes, yesterday

I may not have done it right.

I downloaded to the micro sd and placed in the aircraft
2017-12-5
Use props
fansac04fa48
lvl.1
United States
Offline

Does the firmware update have to remain on the micro sd card after it has been installed?
2017-12-5
Use props
Peterx
Captain
Flight distance : 1499708 ft
Germany
Offline

You can keep the firm ware file on the SD card,but it´s not required. Did you had a look onto the upgrade-log file yet? It´s a text file. May be the upgrade of the FW was a fail.
2017-12-5
Use props
ALABAMA
Captain
Flight distance : 10442687 ft
United States
Offline

I would reformat the card, then try another clean update, then try to relink.
2017-12-5
Use props
fansac04fa48
lvl.1
United States
Offline

Thanks, I'll try that

Can I do it through my iPhone or is it best to download directly to the SD and install that way?
2017-12-6
Use props
fansac04fa48
lvl.1
United States
Offline

The new download worked and now they are connected.

Thanks everyone for the help.
2017-12-6
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Offline

Hi, thanks for the help from the users and glad that the issue is resolved. Thank you for the update, happy flying.
2017-12-9
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules