Battery - Bad Cell
785 5 2017-12-4
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fans1f133564
lvl.1
Flight distance : 25417 ft
United States
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Purchased P4P with two extra batteries on June 14, 2017.  DJI GO4 app shows ones of the batteries has a bad cell.  Is this battery still under warranty?  If so what steps can I take to have it replaced?

Thanks
2017-12-4
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Hellsgate
lvl.4
Flight distance : 1991555 ft
Australia
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Ok first you need to contact dji support and start a claim if you go back out of the forum you should see the dji support button follow the links to start your cliam.
And yes it should still be covered under warranty but dji will asses your claim
2017-12-4
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ALABAMA
Second Officer
Flight distance : 10442687 ft
United States
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Warranty expires on Dec. 14.   Better hurry!
2017-12-4
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fans52cfa4bf
lvl.4
United Kingdom
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Sent mine back, still waiting after 8 months
2017-12-4
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DJI Elektra
DJI team
Hong Kong
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fans52cfa4bf Posted at 2017-12-4 05:05
Sent mine back, still waiting after 8 months

Hi, sir. Can you tell me your case number or ticket number? I will have a look for you.
2017-12-9
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DJI Elektra
DJI team
Hong Kong
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Hi, sir. Please contact our support and prvide the purchase certificate as soon as possible. Here is the link: http://www.dji.com/support.
2017-12-9
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