DJI Thor
Administrator
Flight distance : 13602 ft
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Hi there, for this issue, have you tried to reinstall the app after the OS update? Please try to remove the app and download again. Please kindly note to sync your record and backup the important files of the app. If it doesn't work, could you please try to refresh the iOS 11.2 via iTunes and try again.
It crashes because of the operating system, if you have tried so and it keeps crashing, please help to provide the name with the mobile device, the version of the app and your DJI account, as well as the crash logs. We will do our best to help.
The crash logs of the app need to be exported by iTools, please install iTools on your computer----Toolbox----Advanced Features.
Thank you for your help. |
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