Anyone else with a Crystal Sky high brightness monitor notice that it has a very noticeable orange tint? When compared to my Ultra Bright Crystal Sky it looks worlds apart. I can't shoot properly when in the field when the color is so shifted. I have it set to normal color mode and the brightness full up

Photo below shows Ultra Bright on the left and High Brightness on the right.

I am calling into support now to see what can be done

soaringbadgered Posted at 2017-12-4 09:41
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Hi, sir. Sorry for the trouble it brings. I would recommend you contact the Support to start a case: http://www.dji.com/support. Please provide us the case number then. Thanks for your help.

DJI Elektra Posted at 2017-12-6 01:42
Hi, sir. Sorry for the trouble it brings. I would recommend you contact the Support to start a case: http://www.dji.com/support. Please provide us the case number then. Thanks for your help.

I contacted support on Monday. I got the email with the forms to fill out but not the shipping label yet to send it back. CAS-1272652-M2V5L9

I wish at this point I could just exchange it for a second Ultra Bright

I have also noticed this - brand new high bright 7" CS.  I will contact support for an exchange.

soaringbadgered Posted at 2017-12-6 06:20
I contacted support on Monday. I got the email with the forms to fill out but not the shipping label yet to send it back. CAS-1272652-M2V5L9

I wish at this point I could just exchange it for a second Ultra Bright

Hello, Sir, sorry for the late response, did you receive the shipping label now? Please check the spam box.If not, please keep me posted, I will contact the team to send again, thanks.

eColumbia01 Posted at 2017-12-6 21:13
I have also noticed this - brand new high bright 7" CS.  I will contact support for an exchange.

Sir, we sincerely apologize for the trouble caused, please send in at your most convenience and the local repair team will take care of it for you.
If you need any assistance during this process, please keep us updated.

soaringbadgered Posted at 2017-12-6 06:20
I contacted support on Monday. I got the email with the forms to fill out but not the shipping label yet to send it back. CAS-1272652-M2V5L9

I wish at this point I could just exchange it for a second Ultra Bright

Thanks for your update. We will follow the case for you.

Received my replacement High Brightness monitor today. Same issue persists. It's still noticeably more orange when compared to the Ultra Bright. I am getting the sense this is a firmware issue that should be fixed