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Stuck on Newbie Task 1
1200 15 2017-12-4
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aaver
lvl.1

Sweden
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Hi
On my Personal Homepage on this forum there is a blue label in the top left corner, saying "Newbie Task 1". When I click on that, I reach a page where I'm expected to enter a username and select an Avatar. I already have a username, aaver, and I've selected an Avatar, but on this page I'm stuck. No matter what username I suggest and press NEXT, I'm not getting to the next level.

Please help!

Regards,
/A

2017-12-4
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DJI Thor
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Hi Aaver, I will forward this case to the designated team to check. Thank you for bringing us the attention. If you need to learn more about the point and level, please kindly click this page. Thank you.
2017-12-5
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DJI Thor
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Hi, an update here, the issue should be resolved now, please try again.
2017-12-5
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vik5
Flight distance : 59567 ft
Switzerland
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DJI Thor Posted at 2017-12-5 21:35
Hi, an update here, the issue should be resolved now, please try again.

Hi

I'm facing similar problem now. I'm not even able to type a name and go to next step. No matter what name I type, the blue button turn grey for few seconds and then blue again and I remain on the same page/step.
2018-8-22
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DJI Mindy
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vik5 Posted at 2018-8-22 12:15
Hi

I'm facing similar problem now. I'm not even able to type a name and go to next step. No matter what name I type, the blue button turn grey for few seconds and then blue again and I remain on the same page/step.

Hi vik5, may I have a screenshot of the blue button for further support? Thank you.
2018-8-23
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flyby-day&night
Flight distance : 59567 ft
Switzerland
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DJI Mindy Posted at 2018-8-23 00:35
Hi vik5, may I have a screenshot of the blue button for further support? Thank you.

Hi DJI Mindy

I choose a longer name and it worked!

Thanks for your response.
2018-8-23
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DJI Mindy
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flyby-day&night Posted at 2018-8-23 10:52
Hi DJI Mindy

I choose a longer name and it worked!

Glad to know that, please let us know if there is any further issue.
2018-8-24
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fans784e391d
lvl.1
Flight distance : 193845 ft
United States
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Did you guys do that in the mobile app or via Laptop/PC?
2018-10-19
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DJI Susan
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fans784e391d Posted at 2018-10-19 13:21
Did you guys do that in the mobile app or via Laptop/PC?

Hi there, we've read your another comment and responded as well: https://forum.dji.com/forum.php?mod=viewthread&tid=150885 It is recommended to change the name and avatar on PC/Laptop.
2018-10-19
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vdLsen
lvl.1
Flight distance : 193845 ft
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Thank you, I got it ;) Just to let you know: I got an error message with every try to change my username. After trying I went to my personal HP and my username changed even if it had say that the Name cant be change. I'm Pretty sure this will confuse somebody (and confused me).
2018-10-20
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DJI Mindy
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vdLsen Posted at 2018-10-20 08:24
Thank you, I got it ;) Just to let you know: I got an error message with every try to change my username. After trying I went to my personal HP and my username changed even if it had say that the Name cant be change. I'm Pretty sure this will confuse somebody (and confused me).

Hi VdLsen, we have replied in your another post, please keep us updated in one thread if you have any further concern, thank you.
2018-10-20
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SUNNY 2461
lvl.4
Flight distance : 275197 ft
Bangladesh
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facing same problem. name changed, but stuck in avater. can someone help?
2019-12-15
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DJI Mindy
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SUNNY 2461 Posted at 12-15 00:00
[view_image]

facing same problem. name changed, but stuck in avater. can someone help?

Sorry for the inconvenience caused, how about refreshing the page or try with another browser? You can also set the avatar on Personal Hompage--Settings, you will also get 10 points.
2019-12-16
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SUNNY 2461
lvl.4
Flight distance : 275197 ft
Bangladesh
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DJI Mindy Posted at 12-16 03:45
Sorry for the inconvenience caused, how about refreshing the page or try with another browser? You can also set the avatar on Personal Hompage--Settings, you will also get 10 points.

Thankyou Mindy. I tried refreshing couple of tiemes, but other browser did not tried. will check soon.
2019-12-17
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SUNNY 2461
lvl.4
Flight distance : 275197 ft
Bangladesh
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DJI Mindy Posted at 12-16 03:45
Sorry for the inconvenience caused, how about refreshing the page or try with another browser? You can also set the avatar on Personal Hompage--Settings, you will also get 10 points.

Thanks Again MIndy, I worked changing Browser. For the first time Internet Explorer came handy. ;) ^_^
2019-12-17
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DJI Mindy
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SUNNY 2461 Posted at 12-17 19:00
Thanks Again MIndy, I worked changing Browser. For the first time Internet Explorer came handy.  ;) ^_^

Glad to know you were able to update your avatar, please keep us updated if you have any further concern.
2019-12-18
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