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Stuck on Newbie Task 1
391 10 2017-12-4
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aaver
lvl.1

Sweden
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Hi
On my Personal Homepage on this forum there is a blue label in the top left corner, saying "Newbie Task 1". When I click on that, I reach a page where I'm expected to enter a username and select an Avatar. I already have a username, aaver, and I've selected an Avatar, but on this page I'm stuck. No matter what username I suggest and press NEXT, I'm not getting to the next level.

Please help!

Regards,
/A

2017-12-4
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DJI Thor
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Flight distance : 13599 ft
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Hi Aaver, I will forward this case to the designated team to check. Thank you for bringing us the attention. If you need to learn more about the point and level, please kindly click this page. Thank you.
2017-12-5
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DJI Thor
Administrator
Flight distance : 13599 ft
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Hi, an update here, the issue should be resolved now, please try again.
2017-12-5
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vik5
lvl.2
Flight distance : 59552 ft
Switzerland
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DJI Thor Posted at 2017-12-5 21:35
Hi, an update here, the issue should be resolved now, please try again.

Hi

I'm facing similar problem now. I'm not even able to type a name and go to next step. No matter what name I type, the blue button turn grey for few seconds and then blue again and I remain on the same page/step.
2018-8-22
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DJI Mindy
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Flight distance : 7 ft
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vik5 Posted at 2018-8-22 12:15
Hi

I'm facing similar problem now. I'm not even able to type a name and go to next step. No matter what name I type, the blue button turn grey for few seconds and then blue again and I remain on the same page/step.

Hi vik5, may I have a screenshot of the blue button for further support? Thank you.
2018-8-23
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flyby-day&night
lvl.2
Flight distance : 59552 ft
Switzerland
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DJI Mindy Posted at 2018-8-23 00:35
Hi vik5, may I have a screenshot of the blue button for further support? Thank you.

Hi DJI Mindy

I choose a longer name and it worked!

Thanks for your response.
2018-8-23
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DJI Mindy
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flyby-day&night Posted at 2018-8-23 10:52
Hi DJI Mindy

I choose a longer name and it worked!

Glad to know that, please let us know if there is any further issue.
2018-8-24
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fans784e391d
lvl.1
Flight distance : 193796 ft
United States
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Did you guys do that in the mobile app or via Laptop/PC?
2018-10-19
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DJI Susan
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fans784e391d Posted at 2018-10-19 13:21
Did you guys do that in the mobile app or via Laptop/PC?

Hi there, we've read your another comment and responded as well: https://forum.dji.com/forum.php?mod=viewthread&tid=150885 It is recommended to change the name and avatar on PC/Laptop.
2018-10-19
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vdLsen
lvl.1
Flight distance : 193796 ft
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Thank you, I got it ;) Just to let you know: I got an error message with every try to change my username. After trying I went to my personal HP and my username changed even if it had say that the Name cant be change. I'm Pretty sure this will confuse somebody (and confused me).
2018-10-20
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DJI Mindy
Administrator
Flight distance : 7 ft
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vdLsen Posted at 2018-10-20 08:24
Thank you, I got it ;) Just to let you know: I got an error message with every try to change my username. After trying I went to my personal HP and my username changed even if it had say that the Name cant be change. I'm Pretty sure this will confuse somebody (and confused me).

Hi VdLsen, we have replied in your another post, please keep us updated in one thread if you have any further concern, thank you.
2018-10-20
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