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DJI Go4 app crashing
1163 6 2017-12-6
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ScreaminWargasm
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Hi all, not sure I’ve opened this thread in the right place but are any of you experiencing the DJI Go 4 app crashing constantly??
I’m running it on an iPhone 8 Plus with iOS 11 and it’s the latest version of the app. It’ll open ok but after 30 seconds or so, it just crashes back to iphone home screen.
This is a new issue for me as it worked fine the last time I used it a week or so ago. I’ve uninstalled and downloaded again but still the same.
I hope it gets fixed soon as it’s a pita!

Mick
2017-12-6
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1
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I had the same program and just got off the phone with support.  The fix is that you need to upgrade your iOS phone to version 12.0; and of course make sure you have the current version of DJI Go 4.  Good luck.
2017-12-6
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ScreaminWargasm
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Thanks for your help mate. I wasn’t aware there was an iPhone update, so hopefully this will resolve it for us
2017-12-6
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DJI Mindy
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Flight distance : 7 ft
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Hi, Mick, like 1 said, the crash is due to the iOS, it should be resolved with the iOS 11.2, please kindly update your mobile device to iOS 11.2 and then remove the app and install it again.
Please note to do a backup like syncing the flight record and saving the pics and videos before your reinstallation.
We sincerely apologize for the inconvenience caused.
2017-12-6
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Lucas775
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Flight distance : 50642090 ft
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I will have to give this a shot since my ipad crashed 1 time after the last update.
2017-12-6
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DJI Mindy
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Lucas775 Posted at 2017-12-6 20:24
I will have to give this a shot since my ipad crashed 1 time after the last update.

Hi, Locus, you can have a try, if the problem persists, please keep us updated.
2017-12-6
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Lucas775
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DJI Mindy Posted at 2017-12-6 21:08
Hi, Locus, you can have a try, if the problem persists, please keep us updated.

I will.  Thank you.
2017-12-7
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