Please select Into the mobile phone version | Continue to access the computer ver.
application suddenly closes after opening photo editor
870 11 2017-12-7
Uploading and Loding Picture ...(0/1)
o(^-^)o
fanse20f7b8e
lvl.1
Indonesia
Offline

Hi,
I am using Iphone 6, software is version 11.2 Two days ago I upgraded Firmware V4.1.18 (3018). Problem: when I go into the app DJI GO 4, then use the photo-video editor, after +/- 45 seconds it suddenly leaves application. What can I do ? thanks Stefaan
2017-12-7
Use props
fanse20f7b8e
lvl.1
Indonesia
Offline

DJI GO app disconnexts in flight

Hi,
Since i upgraded to 4.1.18 the DJIGO disconnects in flight. Also o when i go to photo-editor after 45 seconds it jumps back to my Iphone standard default screen. Am i alone ?
2017-12-8
Use props
fanse20f7b8e
lvl.1
Indonesia
Offline

..........................
2017-12-8
Use props
Santiago Elmude
lvl.1
Flight distance : 158780 ft
Chile
Offline

Same happens to me. Few apps crashed and I get scared. Actually I’m not flying anymore until DJI correct errors.
2017-12-8
Use props
fans61699a75
Captain
Flight distance : 24897940 ft
  • >>>
Netherlands
Offline

Update software ios on iphone to 11.2 , and all will work fine
2017-12-8
Use props
M K ULTRA
Captain
Flight distance : 5778337 ft
United States
Offline

I can only suggest uninstalling the app completely, and then reinstalling it fresh.  That worked for me when after the 4.1.18 update was crashing while I was calibrating the gimbal, of all things.
2017-12-8
Use props
fans61699a75
Captain
Flight distance : 24897940 ft
  • >>>
Netherlands
Offline

Ios 11.1.2 has issues with the .18 app. Once again update ios to11.2 . If you keep the 11.1.2 you will still have issues, inspite of un and reinstalling the app( this only cleares the cache)
2017-12-8
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Offline

Hi sir, please try to reinstall the app and try again, see if the jump back will persist. Please provide me with a short video of this if it repeats.
For the connecting problem, does it disconnect very frequently? Please help to confirm what the app says. If the app said the aircraft disconnected, please try to adjust the antennas of the RC if the drone is in the air; but if the app showed disconnected, that meant the app hadn't connected to the RC, try to reconnect by rebooting the app or plugging the cable again.
2017-12-8
Use props
Dexter.Zed
lvl.4

Philippines
Offline

Try to reinstalling the app. iF you are using the new IOS veriosn v1.11 try to redo the update our operating syestme uisng the itunes the donwload it again the dji go app
2017-12-8
Use props
fanse20f7b8e
lvl.1
Indonesia
Offline

Hi Thks. I heard and read IOS 11.2 has bug issues. Dilemma: crash ur iPhone or crash yr drone.
2017-12-8
Use props
Pilot Duff
lvl.4

United Kingdom
Offline

This could be a bug in which case it will be detected by DJI and fixed soon but if not you can always try things like reducing your devices storage and making sure you’ve got RAM. Have you tried using another device?
2017-12-8
Use props
Pilot Duff
lvl.4

United Kingdom
Offline

This could be a bug in which case it will be detected by DJI and fixed soon but if not you can always try things like reducing your devices storage and making sure you’ve got RAM. Have you tried using another device?
2017-12-8
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules