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SD Card disconnect midflight?
809 15 2017-12-9
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ICDroneSE
Second Officer
Flight distance : 622575 ft
United States
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I recently purchased the Phantom 3 SE... everything is working fine, except for the fact that after flying around and recording for like around 5-10 minutes, it's like the camera disconnects to the SD Card. I can't rerecord and the whole screen that displays the information of the card goes gray. The only solution I've found is to bring the drone down, power off, remove the card and reinsert it back. I use a 64GB Sandisk MicroSDXC UHS-3 Card, which has the specs for the camera.
Anyone else experience this issue? Are there any possible solutions? I'm thinking about changing the maximum file size for the videos, but that doesn't solve the fact that the MicroSD seems to disconnect.


2017-12-9
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Mark The Droner
Captain
Flight distance : 2917 ft
United States
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Not sure what you mean by "MicroSD seems to disconnect."  You mean the video recording stops at that point?  Or the FPV stops?
2017-12-9
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AlanHd
Captain
Flight distance : 750558 ft
United Kingdom
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I would try a different card.heres what I use https://www.amazon.co.uk/gp/product/B06XWMQ81P/ref=oh_aui_search_detailpage?ie=UTF8&psc=1
2017-12-9
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ICDroneSE
Second Officer
Flight distance : 622575 ft
United States
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Mark The Droner Posted at 2017-12-9 13:53
Not sure what you mean by "MicroSD seems to disconnect."  You mean the video recording stops at that point?  Or the FPV stops?

Yeah, the video stops recording and I can't take any more pictures or record any more videos. it's like the camera doesn't detect the card
2017-12-9
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ICDroneSE
Second Officer
Flight distance : 622575 ft
United States
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AlanHd Posted at 2017-12-9 13:57
I would try a different card.heres what I use https://www.amazon.co.uk/gp/product/B06XWMQ81P/ref=oh_aui_search_detailpage?ie=UTF8&psc=1

This is exactly what I use, but just the 64gb version... I tried a Samsung card and haven't had much luck with that either
2017-12-9
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AlanHd
Captain
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United Kingdom
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When you say you haven’t had much luck with the Samsung card does that do exactly the same? I would format the card and record some video without flying the drone to see if it does it just sat there..
2017-12-9
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Mark The Droner
Captain
Flight distance : 2917 ft
United States
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+1

Whenever you use a new SD card, you would be wise to use the device's format function to format the card before you begin using the card.  This is true for phantoms or any other device that uses an SD card.
2017-12-9
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ICDroneSE
Second Officer
Flight distance : 622575 ft
United States
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Mark The Droner Posted at 2017-12-9 16:10
+1

Whenever you use a new SD card, you would be wise to use the device's format function to format the card before you begin using the card.  This is true for phantoms or any other device that uses an SD card.

Yes, I have formatted the card multiple times!
2017-12-9
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Geebax
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Australia
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ICDroneSE Posted at 2017-12-9 16:19
Yes, I have formatted the card multiple times!

Yes, but did you do it in the aircraft? And I would re-iterate AlanHD's comment about recording some video while it is on the bench to see what happens.
2017-12-9
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ICDroneSE
Second Officer
Flight distance : 622575 ft
United States
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Geebax Posted at 2017-12-9 16:44
Yes, but did you do it in the aircraft? And I would re-iterate AlanHD's comment about recording some video while it is on the bench to see what happens.

Yeah, in the aircraft. I will look into recording while not in flight... the gimbal seems to warm up if idling though... is this fine?
2017-12-10
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ICDroneSE
Second Officer
Flight distance : 622575 ft
United States
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Update: After doing multiple dry runs after formatting... I have found that the video stops recording at around 1:30 for both mp4 and MOV files... could this be a problem with the camera? Should I get the drone replaced?
2017-12-10
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AlanHd
Captain
Flight distance : 750558 ft
United Kingdom
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If this is doing it consistently with different cards and and on the bench then it does suggest a fault on your drone, one last thing you could check is try record something at a lower resolution and see if it does it and also maybe try refresh the firmware on the drone.
2017-12-10
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ICDroneSE
Second Officer
Flight distance : 622575 ft
United States
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AlanHd Posted at 2017-12-10 09:49
If this is doing it consistently with different cards and and on the bench then it does suggest a fault on your drone, one last thing you could check is try record something at a lower resolution and see if it does it and also maybe try refresh the firmware on the drone.

It's interesting however, because on the first flight, I was able to record for around 10 minutes... I need to do some more testing. I have never crashed this drone. I will also test out recording on a lower resolution, as I've been recording mostly at 4k/30fps.
2017-12-12
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fans27c32fe0
lvl.2
Flight distance : 11391 ft
Italy
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Anch'io ho gli stessi problemi di registrazione con il mio phantom 3 se ,la registrazione si interrompe dopo alcuni minuti o addirittura secondi ,io uso una sd card Samsung Evo plus da 64 GB ,e davvero frustrante non riuscire a risolvere , qualcuno al riguardo può aiutarmi?
2018-1-5
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MDC
lvl.1
Flight distance : 3 ft
France
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Experiencing exactly the same problem with my brand new P3 SE with highest standards SD card. Recording stops after abt 1 or 2 minutes with message "SD card invalid"
Tried everything, including replacing SD card, formating, changing the resolution etc.
At the end, contacted DJI support who told me to return the drone !
Obviously, this issue occurs frequently with P3 SE. Wondering even if not with all of them as clearly something wrong DJI side with this version.
2018-1-17
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Zippo43
lvl.4
Flight distance : 387126 ft
United States
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ICDroneSE Posted at 2017-12-10 07:42
Yeah, in the aircraft. I will look into recording while not in flight... the gimbal seems to warm up if idling though... is this fine?

Its always GOOD to point a small fan at the Gimbal to keep it from over heating...They get hot and in the air the props cool it down !
2018-1-22
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