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363 7 2017-12-11
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BagoDJIoperator
lvl.4
Flight distance : 1077608 ft
United States
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So I did some footage shooting in 4K and when I view it on my computer its very choppy I shot in 4k 30fps. I would appreciate any help or info.

2017-12-11
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Punchbuggy
Second Officer
Flight distance : 483166 ft
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Australia
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Windows 10? Try playing it using the Film&TV app.
Some media players can't cut that resolution and frame-rate.
2017-12-11
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rwynant V1
lvl.4
Flight distance : 4842277 ft
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United States
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What Class sd card are you using?  Less than a Class 10 card can be part of the issue

If you have an older computer, that can also be an issue......read up on specs required for 4K play back

Good luck,
Randy
2017-12-11
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Jenee 2
Second Officer
Flight distance : 7852129 ft
Australia
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If you have Windows 10 then the Windows Media Player should play it ok.
2017-12-11
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BagoDJIoperator
lvl.4
Flight distance : 1077608 ft
United States
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the memory card im using is Sandisk Extreme Plus 64GB, IM using MAC computer
2017-12-12
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stalker
lvl.4
Flight distance : 13632 ft
Netherlands
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BagoDJIoperator Posted at 2017-12-12 01:05
the memory card im using is Sandisk Extreme Plus 64GB, IM using MAC computer

H.264 or H.265?
My Mac doesn’t handle H.265 very well. There are other threads about this issue.
2017-12-12
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DJI Susan
Administrator
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Hello Bago, does the issue only appear in 4K 30 FPS? Please try to change the player to verify. If no helps, you can upload the original videos and share with us for further review, thanks!
2017-12-12
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BagoDJIoperator
lvl.4
Flight distance : 1077608 ft
United States
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stalker Posted at 2017-12-12 01:15
H.264 or H.265?
My Mac doesn’t handle H.265 very well. There are other threads about this issue.

Its H.264, i made sure it was set on that
2017-12-12
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