Using the latest DJI Go 4 app for iOS, selecting "Me" when the app starts, then clicking on the "Store" option gives a "403 Forbidden" error message. It's been this way since 4.1.18 was released.

Hi sir, I try mine and find no problem, could you please try to clear the shut down the app and try another network. Besides, please help to confirm if you use the Safari on your device to enter the store will also have the same case. I will also forward this case to the proper team to check. Thank you for your feedback.

DJI Thor Posted at 2017-12-11 23:54
Hi sir, I try mine and find no problem, could you please try to clear the shut down the app and try another network. Besides, please help to confirm if you use the Safari on your device to enter the store will also have the same case. I will also forward this case to the proper team to check. Thank you for your feedback.

This happens on wifi (at home, and anywhere else... For example, I am on a hotel WiFi right now, and it happens here too), and on the cell network. I force close the DJI Go 4 app when I'm done with it. I reboot the iPad every now and then too. Makes no difference...  It worked fine on every version prior to this one. Yes, I'm using Safari on the iPad.

Jyunte Posted at 2017-12-12 00:19
This happens on wifi (at home, and anywhere else... For example, I am on a hotel WiFi right now, and it happens here too), and on the cell network. I force close the DJI Go 4 app when I'm done with it. I reboot the iPad every now and then too. Makes no difference...  It worked fine on every version prior to this one. Yes, I'm using Safari on the iPad.

I also have the same issue, has been that way for a while. Also using an iPad latest version of software.

Me too. Ipad mini 4, ios 11.2, 403 forbidden shows when click on the DJI Store.

I just tried it and same problem occurs for me too. Mini 4 iOS 11.2. Guess I won't be shopping at the store today, their loss, my gain.

And for me. 403 Forbidden. iPad mini 4 latest OS. Latest DJI-Go App. Using Safari and Googling DJI Store seems to take you to shop.dji.com then to dji.com and seems to be OK.
Android phone using DJI-Go App - just downloaded latest version and 'me' 'DJI Shop' works fine.

Hi all, thank you for your feedback, I will forward this situation to our engineers to confirm asap. Appreciate your patience.

Jyunte Posted at 2017-12-12 00:19
This happens on wifi (at home, and anywhere else... For example, I am on a hotel WiFi right now, and it happens here too), and on the cell network. I force close the DJI Go 4 app when I'm done with it. I reboot the iPad every now and then too. Makes no difference...  It worked fine on every version prior to this one. Yes, I'm using Safari on the iPad.
https://youtu.be/dcqyEeLfGhQ

Thank you for your video, it helps me a lot to forward to the designated team to confirm. Will inform them to check asap, thank you.

Its working today

I posted this problem a few weeks ago, after placing an order andI still have the same problem . Now I’m totally in the dark about my order.

So what is the problem??

Hope they sort it and explain fully what happened.

It's working again for me. I guess it was a configuration error on the DJI servers.

Thank you for you guys update, and glad that the issue is now resolved. And, thank you for bringing us the attention.