Hi DJI. I bought My Spark on the 30th
Of last month. Flu it 8 to 15 times top AND all for less than 20min. Now 5days ago am on set for a local wedding Film I was paid for, I flu it with my phones wifi up to 108ft and in the middle of me trying to turn towards the family the drone Disconnect an flu extremely fast North west. I clearly watch my Money Flu away in shame... can I please get you Guys to Track where my Drone Ended up. And am in The Bahamas "Were surrounded by water" THANKS I.HAVE MY BOX WITH CODE AM PW

I don't think anyone will be able to track your drone since the drone only connects to your phone, so you can try find your drone in the general direction of North West that you stated.

Hi, sir. Sorry for the accident. I would recommend you enter the flight record and try to find your spark according to the last position. Also, please contact our support and start a case first: http://www.dji.com/support. You can provide the flight records to them, see if they can find out what happened.

http://www.phantomhelp.com/LogViewer/Upload/

Go to link above come back here and post link

Sorry for your loss....!.... but I can't stand thinking that's flu season .... that's why a flu away happens!

Enri Posted at 2017-12-13 03:29
Sorry for your loss....!.... but I can't stand thinking that's flu season .... that's why a flu away happens!

  

Mmmm Bahamas, it's probably enjoying that nice blue water

Legacy0ne Posted at 2017-12-13 18:03
Mmmm Bahamas, it's probably enjoying that nice blue water

Umm I know right

djiuser_HiAr0ER Posted at 2017-12-14 15:42
Umm I know right

As Hallmark said up further, if you would like for us to have a look at your flight log, upload to
http://www.phantomhelp.com/LogViewer/Upload/ and post back here with the new url

Lyons90 Posted at 2017-12-14 15:47
As Hallmark said up further, if you would like for us to have a look at your flight log, upload to
http://www.phantomhelp.com/LogViewer/Upload/ and post back here with the new url

Which will show us last know coordinates and give you and area to look in

he lost it to bad for him he probably did a bad command and he lost it ... people doesnt read the instruction on how to fly ...

dcchen85 Posted at 2017-12-12 21:04
I don't think anyone will be able to track your drone since the drone only connects to your phone, so you can try find your drone in the general direction of North West that you stated.

Honestly Ätti mode is just short fore attitude mode and it just makes the drone go rogue. My one comment to DJI is get rid of Ätti mode because all it does is make you lose control and either fly away or crash into things. The worst part about it is that you cannot override it. When will DJI figure out that Ätti mode is a joke and makes it fly away .

Precision Posted at 2017-12-14 17:27
he lost it to bad for him he probably did a bad command and he lost it ... people doesnt read the instruction on how to fly ...

In his defense in Ätti mode it is hard to override the drone. My one word of advice is only fly when GPS signals are ideal and in perfect condition. That's what I do anyway.

Lyons90 Posted at 2017-12-14 15:47
As Hallmark said up further, if you would like for us to have a look at your flight log, upload to
http://www.phantomhelp.com/LogViewer/Upload/ and post back here with the new url

http://www.phantomhelp.com/LogViewer/L6JNIZR8GIDCHPBZ2E0R/

There you go Brother

djiuser_HiAr0ER Posted at 2017-12-17 12:06
http://www.phantomhelp.com/LogViewer/L6JNIZR8GIDCHPBZ2E0R/

There you go Brother

http://www.phantomhelp.com/LogViewer/L6JNIZR8GIDCHPBZ2E0R/

hallmark007 Posted at 2017-12-13 02:21
http://www.phantomhelp.com/LogViewer/Upload/

Go to link above come back here and post link

http://www.phantomhelp.com/LogViewer/73R63WZS2EKW2MJINB8A/

There you go the flight log. I sent the wrong one earler but this is the exact log we were looking for

djiuser_HiAr0ER Posted at 2017-12-17 12:15
http://www.phantomhelp.com/LogViewer/73R63WZS2EKW2MJINB8A/

There you go the flight log. I sent the wrong one earler but this is the exact log we were looking for

Having looked at your log, because you were using your phone it doesn’t register on this log, but what simply happened was you picked up some magnetic interference and your aircraft went into Atti mode , when in Atti mode you should be able to control aircraft it will hold its altitude which helps but can be difficult, you need to already to have a plan for when this might occur, looking at your log your aircraft was close to you in open ground you should really have made an attempt at lowering your craft, but your log only shows you trying to initiate landing which will not work without gps.
I know it can be daunting but controls are all you have at this stage using only phone makes it twice as difficult, I understand this.
Wind is a real factor and judging by the speed aircraft traveled there was some wind around, your aircraft would have continued on its heading until it reached 10% critical battery and then forced landed, so judging by the amount of battery and speed it was travelling it would be quite a bit away from when you last saw it, it also could have regained gps but it was out of RC range very quickly.
Both landing and RTH will not work without gps.

This will be up to dji I have seen warranty being offered and also turned down with offer of 30%, so you will have to wait to hear from them.
I wish you luck and hope it goes your way.

Hi! But do not you think that someone could use a device that generates false UGS coordinates! It can be like ordinary citizens who do not want to be watched, and government organizations! Maybe you flew near government facilities ... or near a military base .. although it's the Bahamas) by the way, I discovered a separate topic for this problem, it may be important if someone encounters such a problem, it can forever lose your Spark !! https://forum.dji.com/forum.php? ... D436%26typeid%3D436

Hi! But do not you think that someone could use a device that generates false GPS coordinates! It can be like ordinary citizens who do not want to be watched, and government organizations! Maybe you flew near government facilities ... or near a military base .. although it's the Bahamas) by the way, I discovered a separate topic for this problem, it may be important if someone encounters such a problem, it can forever lose its Spark !!

sorry for double reply!(

DrohneMann Posted at 2017-12-14 20:07
Honestly Ätti mode is just short fore attitude mode and it just makes the drone go rogue. My one comment to DJI is get rid of Ätti mode because all it does is make you lose control and either fly away or crash into things. The worst part about it is that you cannot override it. When will DJI figure out that Ätti mode is a joke and makes it fly away .

I am not sure if you can do that. Attitude mode is just a name. Is flying your drone without gps connection to satellites. So, how would you call it if a drone fly without GPS?  So eventually you have to fly your drone home if you loose GPS connection. Whether you call it atti mode or no gps connection mode, you relying on your pilot experience to fly your drone back, which I definitely don't have yet.

DrohneMann Posted at 2017-12-14 20:10
In his defense in Ätti mode it is hard to override the drone. My one word of advice is only fly when GPS signals are ideal and in perfect condition. That's what I do anyway.

Atti mode is extremely important in drones as they are now, you must remember you are operating very high tech here and still no other drone out there no matter how much you pay for it will operate any other way.
Yes you can pay more money to have more redundancies in your drone a bigger better gps system but even those drones and their users will always need the redundancy of Atti mode in case everything else fails.
In doing my commercial license I had to fly my drone in Atti mode for part of my practical exam I’m not sure if you need to do this in the US, but in Europe to gain your commercial license you need to be able to fly in Atti mode.
It does work and we have seen many even first time drone users use it very well in successfully saving their sparks.

hallmark007 Posted at 2017-12-17 13:28
Having looked at your log, because you were using your phone it doesn’t register on this log, but what simply happened was you picked up some magnetic interference and your aircraft went into Atti mode , when in Atti mode you should be able to control aircraft it will hold its altitude which helps but can be difficult, you need to already to have a plan for when this might occur, looking at your log your aircraft was close to you in open ground you should really have made an attempt at lowering your craft, but your log only shows you trying to initiate landing which will not work without gps.
I know it can be daunting but controls are all you have at this stage using only phone makes it twice as difficult, I understand this.
Wind is a real factor and judging by the speed aircraft traveled there was some wind around, your aircraft would have continued on its heading until it reached 10% critical battery and then forced landed, so judging by the amount of battery and speed it was travelling it would be quite a bit away from when you last saw it, it also could have regained gps but it was out of RC range very quickly.

Thanks it had at least 90% battery. An she was moving real fast. My island is only 21/7m... I hope they give me that 30% on that mavic