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Dont use Android phone when using Spark (No OTG)
4767 28 2017-12-13
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sadssandiford13
lvl.2
United Kingdom
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Hi, I had a problem with flying in a nfz!


got an answer from DJI


Dear Brent,

Thank you for contacting DJI.
This is because android device can't use wifi and internet at the same time.
Do you have any friends have iphone device?
It won't have this problem. Thank you.

Best regards,
Flysafe Team丨安全飞行团队
Enjoy Flying, Safely
More safe flying tips at http://flysafe.dji.com/

DJI really need to get OTG support sorted, especially for android phones!!!!!!!!!
2017-12-13
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heliman
First Officer
Denmark
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Android needs to be fixed. DJI can’t do that.
2017-12-13
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FireSauce
lvl.2

United States
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heliman Posted at 2017-12-13 08:32
Android needs to be fixed. DJI can’t do that.

That’s kind of an ignorant answer when it was an update to dji go, not android, that caused it to stop working.  

But, to everyone who is suffering with android devices, I say just get off the soapbox and buy a used iPad mini! you can use it for a lot of other things besides flying a spark! Less than 100 bucks.  Not that bad.
2017-12-13
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Boah99
lvl.3
Flight distance : 13819 ft
Jamaica
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FireSauce Posted at 2017-12-13 08:57
That’s kind of an ignorant answer when it was an update to dji go, not android, that caused it to stop working.  

But, to everyone who is suffering with android devices, I say just get off the soapbox and buy a used iPad mini!  you can use it for a lot of other things besides flying a spark! Less than 100 bucks.  Not that bad.

Why should I blhave to buy another device to use my spark. Especially when it was sold to me with android support working?
2017-12-13
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hallmark007
Captain
Flight distance : 5992858 ft
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Ireland
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Boah99 Posted at 2017-12-13 09:16
Why should I blhave to buy another device to use my spark. Especially when it was sold to me with android support working?

Yes it was but it didn’t support otg, Android needs to get sorted I agree.
2017-12-13
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Manoel Regis
lvl.1
Flight distance : 8983 ft
United States
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it is possible, and only activate the download booster function.
settings / connections / more connection settings / download booster
You can use a cable, connected from your cellphone to the control, so you can use the internet.

2017-12-13
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Paul Lee
Second Officer
Flight distance : 120623 ft
United Kingdom
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You had a problem flying in a NFZ?? A No Fly Zone? Why were you flying in a NFZ??
2017-12-13
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sadssandiford13
lvl.2
United Kingdom
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Paul Lee Posted at 2017-12-13 10:38
You had a problem flying in a NFZ?? A No Fly Zone? Why were you flying in a NFZ??

Every NFZ has a safety arear around it where you can get authority to fly in it!!

search for DJI safefly zone and you will see most NFZ have yellow and green areas!
2017-12-13
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sadssandiford13
lvl.2
United Kingdom
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Manoel Regis Posted at 2017-12-13 10:21
it is possible, and only activate the download booster function.
settings / connections / more connection settings / download booster
You can use a cable, connected from your cellphone to the control, so you can use the internet.

If you read the forum, the latest Go 4 update 4.1.18, took away the ability to connect the app to rc by cable!
2017-12-13
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tvon
Second Officer
Flight distance : 43373 ft
United States
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Wow this is insane they are saying you can't use an Android, yet this $500+ product is marketed as such. DJI needs to get their act together here.  

I'm still on .15 using an OTG cable and already had a very scary disconnect. Thankfully the RTH worked and I got my AC back safely. I always fly in airplane mode on my android now, because I do think some sort of phone interference did it (i was near nothing that would of caused the issue).  Lots of issues with DJI support recently!!
2017-12-13
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akositric
lvl.2
Flight distance : 17274 ft
Philippines
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heliman Posted at 2017-12-13 08:32
Android needs to be fixed. DJI can’t do that.

Funny right, most users suggest iOS to enjoy the Spark. On the other hand, Crystal Sky runs on a scaled down Android and works well. hmmmm
2017-12-13
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sSkyPilot
First Officer
Flight distance : 311089 ft
United States
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Hmmm... Thanks for all the good info.
2017-12-13
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web_parrot
Captain
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akositric Posted at 2017-12-13 15:16
Funny right, most users suggest iOS to enjoy the Spark. On the other hand, Crystal Sky runs on a scaled down Android and works well. hmmmm

:-)  Yeah, but I don't think you could use a Crystalsky with the Spark RC.... the images show a standard USB cable .... maybe you'd have to use an OTG adapter ( wink wink )

Anyhow, the 'store' doesn't show it compatible with Spark.
2017-12-13
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S-e-ven
Captain
Flight distance : 5817516 ft
Thailand
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heliman Posted at 2017-12-13 08:32
Android needs to be fixed. DJI can’t do that.

With 4.1.15 working, but 4.1.18 not, I kind of see that not as a faulty android.
2017-12-13
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S-e-ven
Captain
Flight distance : 5817516 ft
Thailand
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FireSauce Posted at 2017-12-13 08:57
That’s kind of an ignorant answer when it was an update to dji go, not android, that caused it to stop working.  

But, to everyone who is suffering with android devices, I say just get off the soapbox and buy a used iPad mini!  you can use it for a lot of other things besides flying a spark! Less than 100 bucks.  Not that bad.

Does it have offline maps, yet?
2017-12-13
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S-e-ven
Captain
Flight distance : 5817516 ft
Thailand
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web_parrot Posted at 2017-12-13 16:24
:-)  Yeah, but I don't think you could use a Crystalsky with the Spark RC.... the images show a standard USB cable .... maybe you'd have to use an OTG adapter ( wink wink )

Anyhow, the 'store' doesn't show it compatible with Spark.

Till now DJI is offering CS with wifi for Spark, methinks
2017-12-13
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hallmark007
Captain
Flight distance : 5992858 ft
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web_parrot Posted at 2017-12-13 16:24
:-)  Yeah, but I don't think you could use a Crystalsky with the Spark RC.... the images show a standard USB cable .... maybe you'd have to use an OTG adapter ( wink wink )

Anyhow, the 'store' doesn't show it compatible with Spark.

Yes it does.
2017-12-13
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web_parrot
Captain
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S-e-ven Posted at 2017-12-13 16:45
Till now DJI is offering CS with wifi for Spark, methinks

Ahhhh.  Thx.  I was going by the info on their "Store" specs ( list of compatible devices for CS ).  Good to know before dropping $$$.  Do you have a link to where that is specified?
2017-12-13
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S-e-ven
Captain
Flight distance : 5817516 ft
Thailand
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web_parrot Posted at 2017-12-13 20:44
Ahhhh.  Thx.  I was going by the info on their "Store" specs ( list of compatible devices for CS ).  Good to know before dropping $$$.  Do you have a link to where that is specified?

'A USB OTG cable is required when connecting to a Spark remote controller.

A function allowing users to connect Spark's remote controller to CrystalSky monitors and other mobile devices with a USB OTG cable is coming soon.'


https://store.dji.com/product/cr ... ?from=compatibility


Maybe ask Watchberger!
2017-12-13
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web_parrot
Captain
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S-e-ven Posted at 2017-12-13 20:52
'A USB OTG cable is required when connecting to a Spark remote controller.

A function allowing users to connect Spark's remote controller to CrystalSky monitors and other mobile devices with a USB OTG cable is coming soon.'

Big :-) !!
Coincident... when I looked in the store (earlier today) I spotted the red "Out of Stock" and stopped reading.... Thanks for keeping me honest ...
2017-12-13
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heliman
First Officer
Denmark
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akositric Posted at 2017-12-13 15:16
Funny right, most users suggest iOS to enjoy the Spark. On the other hand, Crystal Sky runs on a scaled down Android and works well. hmmmm

Crystalsky is a different animal. DJI has control over both the hardware, the operating system and which other apps it runs. They may even have cut the power line from the usb connector so the cs and the rc don’t try to charge each other when using a cable.
Generic android phones are vendor depending moving targets out of DJI control.
2017-12-14
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sadssandiford13
lvl.2
United Kingdom
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heliman Posted at 2017-12-14 00:46
Crystalsky is a different animal. DJI has control over both the hardware, the operating system and which other apps it runs. They may even have cut the power line from the usb connector so the cs and the rc don’t try to charge each other when using a cable.
Generic android phones are vendor depending moving targets out of DJI control.

Can we keep on topic, this isn't about discussing CrytsalSky, its about without OTG, Spark cant have Internet when it flies, so no online maps or NFZ authorization!!!!!
2017-12-14
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Rjrolyn
lvl.3
United States
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So Dji are just FANBOYS of Iphones and not support Android, WOW So Android users are being forced to buy Iphones, Dji time to take your Chopstixx off your asses cause theres 2 areas in the world that use Androids and use Iphones. Hate 2 see Dji fall hard for non consumer support.
2017-12-14
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DJI Diana
Administrator
Flight distance : 2408 ft

Online

Hi Brent, could you please provide me the details of your problem with the NFZ and your ticket number so I can look into it?
2017-12-17
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Whosin
lvl.4
Flight distance : 56109 ft
Canada
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Sorry, what does this mean? Can't use android phone to view? If so, I need to return unbox spark that just received today?
2017-12-17
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MIIonSPARK
lvl.1
Poland
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Hey, it's not true I use Android phone just, tun on flight mode, than wi-fi , connect to Spark and everything will be OK
2017-12-17
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Nijam219
lvl.4
Flight distance : 5443 ft
Germany
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my iphone 5s is also no network, when connected with wifi.
why ?
2017-12-17
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the womble
lvl.2
Flight distance : 186424 ft
New Zealand
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Have a DJI SPARK and have been using an  andriod phone (OnePlus3T) for 3 months. I used a  cable with a mini USB one  ends and a USB plug the other and a  adapter .
Have update the 'phone' to a DJI CRYSTALSKY 5.5 and use the cable supplied with the DJI mounting bracket. Have use a small USB/Mini USB adaptor. NO PROBLEMS
. Hopefully this pics shows the little adapter
2017-12-18
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fans4287815f
lvl.4
Flight distance : 14196 ft
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sadssandiford13 Posted at 2017-12-13 10:48
If you read the forum, the latest Go 4 update 4.1.18, took away the ability to connect the app to rc by cable!

Really? OMIGOD. Why?
2019-9-8
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