Please help a novice
611 14 2017-12-13
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Rob Watts
lvl.1

United Kingdom
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Got my phantom 4 yesterday, djiGo prompted me to upgrade and now I have a flashing red and green light on rc and very poor image on screen (if any) and goes green. I’m pretty sure it’s the firmware on the rc but I can’t roll back on  djiGo, I’ve tried the c1+c2 method too and that hasn’t helped.
Is there another fix?
Aircraft flies, camera moves, everything works but image on iphone8 screen
Please help as I’m rapidly losing faith in this product
2017-12-13
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Nebuchadnezzar
First Officer
Flight distance : 3440476 ft
Spain
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The product is good , but we all are having problems like you after last FW & APP updates
2017-12-13
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Rob Watts
lvl.1

United Kingdom
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So what do we do?
2017-12-13
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ALABAMA
Second Officer
Flight distance : 10442687 ft
United States
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Do you have another device other than the iPhone 8 to try?
2017-12-13
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Rob Watts
lvl.1

United Kingdom
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Tried my iPad Air 2 and same happened.... someone said try an android. Is this true?
2017-12-13
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ALABAMA
Second Officer
Flight distance : 10442687 ft
United States
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Rob Watts Posted at 2017-12-13 12:00
Tried my iPad Air 2 and same happened.... someone said try an android. Is this true?

I would try.   I know there have been issues with the 8 and X.   Is it ios 11.2 on the 8?
2017-12-13
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Rob Watts
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United Kingdom
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When is another firmware release due? Surely soon if everyone’s having issues
2017-12-13
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Rob Watts
lvl.1

United Kingdom
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Ios11.2.1
I’m sure it’s a firmware issue
2017-12-13
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ALABAMA
Second Officer
Flight distance : 10442687 ft
United States
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ALABAMA Posted at 2017-12-13 12:03
I would try.   I know there have been issues with the 8 and X.   Is it ios 11.2 on the 8?

Your guess is as good as anyone.
2017-12-13
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Rob Watts
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United Kingdom
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Seems like nobody knows what’s happening
2017-12-13
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Rob Watts
lvl.1

United Kingdom
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So there’s no way of wiping the rc and reinstalling firmware, or putting older firmware on and letting it update again?
2017-12-13
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ALABAMA
Second Officer
Flight distance : 10442687 ft
United States
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Try refreshing the firmware, then relinking again.
2017-12-13
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ALABAMA
Second Officer
Flight distance : 10442687 ft
United States
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Rob, take a look......https://forum.dji.com/thread-120842-1-1.html
2017-12-13
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DJI Susan
Administrator
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Hey Rob, it seems that the RC has not been updated to latest version successfully. We have been aware the APP error. Please try to use DJI GO for Android, DJI GO 4 for Android, DJI GO for IOS to update the RC firmware for now.
2017-12-13
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Genghis9
Second Officer
Flight distance : 961 ft
United States
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This is a Phantom 4 Standard, Advanced, Pro?
2017-12-13
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