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New CrystalSky Firmware Released (14/12/2017)
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2755 66 2017-12-14
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DJI Support
DJI team
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China
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Overview
  • Date:2017.12.14
  • CrystalSky Firmware: V02.04.06.00
  • DJI GO 3 App: V 3.1.23
  • DJI GO 4 App: V 4.1.18
  • DJI Pilot Beta: V 0.5.0


What’s New
  • Increased DJI GO and DJI GO 4 update reminder visibility for optimized notification.
  • Fixed an issue where overheating occurred in some situations.
  • Updated DJI GO 4 app to 4.1.18.
  • Updated DJI GO app to 3.1.23.
  • Updated DJI Pilot app to 0.5.0.

2017-12-14
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Helicam
lvl.4
Sweden
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Cant update!  It gets stuck at 30%....
2017-12-14
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Hugh Jaynus
First Officer
Flight distance : 1204754 ft
United States
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Does this update address the issue of CrystalSky freezing up?
2017-12-14
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fansf69a5115
lvl.2
Flight distance : 1220223 ft
Hong Kong
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The download stuck at 27%, then told me the download file is broken, and asked me to redownload again, then it got stuck at 27% again, cannot upgarde at all
2017-12-14
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Drone Cuiabá
Second Officer
Flight distance : 7170650 ft
Brazil
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same here...
2017-12-14
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eColumbia01
Second Officer
United States
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Well - I'm glad I'm not the only one. My update stops around 30% too and then an error message shows up.
2017-12-14
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eggbeater
First Officer
Flight distance : 3166867 ft
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United States
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Doesn't sound like Ill be updating until these beta testers are done.
2017-12-14
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eggbeater
First Officer
Flight distance : 3166867 ft
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United States
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Will there be a go 4 app update for the BT300 smart glasses?
2017-12-14
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MauroLM
lvl.2
Flight distance : 495843 ft
Brazil
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eggbeater Posted at 2017-12-14 09:26
Will there be a go 4 app update for the BT300 smart glasses?

Exactly, the problem is general, interrupts with 30% of download.
2017-12-14
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dan_vector
First Officer
Flight distance : 513445 ft
Oman
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Same here. Download fails at 30% with the error message 'Update Package Broken'.
2017-12-14
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fans43f6fe3e
lvl.1
United States
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just chatted with online support and he said he was not aware so gave him a link to this forum thread
2017-12-14
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broadlandboy
Captain
Flight distance : 1654222 ft
United Kingdom
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Seems universal. Asked on various Facebook pages if anybody successful & so far no positives.
2017-12-14
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MauroLM
lvl.2
Flight distance : 495843 ft
Brazil
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broadlandboy Posted at 2017-12-14 10:26
Seems universal. Asked on various Facebook pages if anybody successful & so far no positives.

While the support does not resolve we will be paralyzed in the update. We have to sit and wait !.
2017-12-14
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hallmark007
Captain
Flight distance : 6059744 ft
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Ireland
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Broken on 28% , I like the use of the word broken no holding back. Crystalsky straight to the point..
2017-12-14
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Lamplighter55
Captain
Flight distance : 538596 ft
United Kingdom
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Yup tried about 7 times throughout the afternoon (UK time) and have stopped trying until we get an official update. Same as everyone else here 'broken package' at 27% download point, then prompts for a retry.
2017-12-14
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MauroLM
lvl.2
Flight distance : 495843 ft
Brazil
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Hello, DJI, is anyone here? TOC TOC TOC
2017-12-14
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Rapazcl
Second Officer
Flight distance : 936040 ft
Chile
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Same Issue Here , 27% and.....  Broken Download .  
2017-12-14
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Keule
Captain
Flight distance : 3733015 ft
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Germany
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I step in the same footprints ... 27% broken download ...
2017-12-14
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Anthony566
First Officer
Flight distance : 2488944 ft
United Kingdom
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The update is broken .....
2017-12-14
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roamer7
lvl.1
United States
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Same here, same level. This is nuts
2017-12-14
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fans43f6fe3e
lvl.1
United States
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they've known about it all day and still has done nothing ....
2017-12-14
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Forestjim
Captain
Flight distance : 5848379 ft
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Australia
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Ditto. I even tried to pause and 29% and continue
2017-12-14
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fans83c05464
lvl.1

United States
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Same issue with download stopping @ 30% looking forward to solution.... DJI
2017-12-14
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi all, I've forwarded this to the engineers for a check, will keep you all updated.
2017-12-14
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lannes
Captain
Flight distance : 4465 ft
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Australia
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Hugh Jaynus Posted at 2017-12-14 06:24
Does this update address the issue of CrystalSky freezing up?

I'm hoping for you it does, lets hope it fixes your problem once and for all
2017-12-14
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lannes
Captain
Flight distance : 4465 ft
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Australia
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Lets not all get too excited , if it ain't broken there's no need to fix it,  is my opinion.
My CS  and DJI Go4  works perfect at the moment , I hope the upgrade doesn't upset the current equilibrium, although I wouldn't mind pano on the Mavic

2017-12-14
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Forestjim
Captain
Flight distance : 5848379 ft
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Australia
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Looks like if working now
2017-12-14
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Rapazcl
Second Officer
Flight distance : 936040 ft
Chile
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Forestjim Posted at 2017-12-14 20:41
Looks like if working now

That's right, now it works
2017-12-14
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lannes
Captain
Flight distance : 4465 ft
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Australia
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Forestjim Posted at 2017-12-14 20:41
Looks like if working now

Well what are you waiting for,  go and fly and tell us if it's safe to update
We need someone to take the leap of faith first, since you have all 3 AC you can identify the bugs with all of them LOL
2017-12-14
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lannes
Captain
Flight distance : 4465 ft
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Australia
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Interesting update noticed a few things so far

1) DJI Go4 4.1.18 - offline maps no longer an option, not sure what the mapping functions are now, although the mapping does work,  this is on the Mavic and P4P

Offline maps option is there when the CS can't get a location lock, it default to chinese maps, but then the option disappears when the location fix is made.

2) GPS sensitivity is apparently higher , can get home point lock indoors upstairs when previously could not get any satellite to lock on, not sure if this is the AC as opposed to the CS

3) On the smaller CS 5.5, DJI still have the map and the radar on top of each other in the bottom left of the screen.
I would prefer it if the map was in the bottom right and the radar in the bottom left like it is on the larger CS 7.85








2017-12-14
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi all, there was a server glitch, but it has been resolved by our engineers, please try to update the firmware again. Sorry for the trouble you have been caused.
2017-12-14
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Anthony566
First Officer
Flight distance : 2488944 ft
United Kingdom
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Confirmed the download now works ....  thanks
2017-12-15
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Anthony566
First Officer
Flight distance : 2488944 ft
United Kingdom
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lannes Posted at 2017-12-14 22:13
Interesting update noticed a few things so far

1) DJI Go4 4.1.18 - offline maps no longer an option, not sure what the mapping functions are now, although the mapping does work,  this is on the Mavic and P4P

On your point 3 for the 5.5 can you load a picture from both please ?
2017-12-15
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lannes
Captain
Flight distance : 4465 ft
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Australia
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Anthony566 Posted at 2017-12-15 02:37
On your point 3 for the 5.5 can you load a picture from both please ?

Here are the 2 screens on the CS 5.5in , map and radar have to toggle over each other, only one can be visible at one time

1) the map is in the lower left, lower right is empty



2) the radar is in the lower left and the lower right is empty

2017-12-15
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Anthony566
First Officer
Flight distance : 2488944 ft
United Kingdom
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lannes Posted at 2017-12-15 03:22
Here are the 2 screens on the CS 5.5in , map and radar have to toggle over each other, only one can be visible at one time

1) the map is in the lower left, lower right is empty

Ah OK ... thanks for taking the time really appreciate it.
Have you done a test flight yet ?
2017-12-15
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lannes
Captain
Flight distance : 4465 ft
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Australia
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Anthony566 Posted at 2017-12-15 03:25
Ah OK ... thanks for taking the time really appreciate it.

No problems, hope DJI can amend this, having both the radar and map visible is pretty fundamental.

I guess they'll argue that is too small to see anyway on the 5.5in screen , so you will need to open up the map to see the detail.
I just like being able to see both and then expand the map by tapping on it when needed from it's own area of the screen, which you can do on the larger CS screens
2017-12-15
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Anthony566
First Officer
Flight distance : 2488944 ft
United Kingdom
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lannes Posted at 2017-12-15 03:29
No, problems, hope DJI can amend this, having both the radar and map visible is pretty fundamental.

I guess they'll argue that is too small to see anyway on the 5.5in screen , so you will need to open up the map to see the detail. I just like being able to see both and then expand the map by tapping on it when needed

I have only ever used one at a time oddly .....  I never knew you could have both on at the same time.
2017-12-15
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fansf69a5115
lvl.2
Flight distance : 1220223 ft
Hong Kong
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Why cancel offline map function when crystalsky has no cellular network options? Give us back offline map!!
2017-12-15
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Rapazcl
Second Officer
Flight distance : 936040 ft
Chile
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fansf69a5115 Posted at 2017-12-15 04:29
Why cancel offline map function when crystalsky has no cellular network options? Give us back offline map!!

I update and I have the option of Ofline Maps
Update Version .  
2017-12-15
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Wachtberger
Captain
Flight distance : 261509 ft
Germany
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So now I had the time to install yesterday's firmware update as well which now went smothly. To my very big disappointment new DJI GO 4 4.1.18 for CS has the same bugs as the one for other Android devices and does not support OTG any more. I had made a backup of the previous GO 4 version but it turned out that this didn't help. CS does not let me uninstall the new version and not install the previous version either.
Doing factory reset does not seem an option either because I would not only lose yesterday's firmware update but also the previous one. For the time being I have no other idea to address this situation than waiting for the new GO 4 version 1.4.22 when it becomes available for CS too.
But for the first time I am really disappointed!
2017-12-15
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