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Loss of Functionality with latest Cendence Update
842 14 2017-12-15
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raven4
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Flight distance : 86194 ft
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I just successfully updated my Cendence firmware to v02.04.06.00. With the prior firmware, I was able to select GIMBAL YAW CENTER and center both the yaw and the elevation of the gimbal. With this latest update, it defaults to only centering the yaw(azimuth) but not the elevation. Is there a way to select both yaw and elevation centering with this firmware?
2017-12-15
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DJI Mindy
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Flight distance : 7 ft
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Raven, to be precise, Gimbal Yaw Center could only center the Yaw axis, I guess it is not possible to center the pitch axis, but I will transfer your request anyway, thank you for understanding.
2017-12-17
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Elektrica
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Hi, I have a few issues as well with my Cendence.
- Lost the YAW functionality. The gimbal does not respond to the dial anymore. I can still manually rotate it on the screen, but the Cendence stopped working.
- The manual focus dial stops working after a few tenth of a second.
- The display shows m/s for speed, despite having chosen km/h
- The Inspire2 slowed down in P mode substantially (Looks like 1/2 speed compared to before)
- The Cendence came with a mulfuntioning Patch Antenna which was sent in to be replaced. Unfortunately has not come back yet.

Since it seems that the remote has lots and lots of issues, should I just send the entire unit in for repair / substitution?
Any suggestions on the reduced speed of the Inspire? Is it due to the Cendence?

Thanks!
2017-12-17
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fans37898345
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Elektrica Posted at 2017-12-17 14:49
Hi, I have a few issues as well with my Cendence.
- Lost the YAW functionality. The gimbal does not respond to the dial anymore. I can still manually rotate it on the screen, but the Cendence stopped working.
- The manual focus dial stops working after a few tenth of a second.

Could the Pitch/Roll gain/expo slider on the right side back have that effect on top speed possibly? Unfortunately, I haven't been able to spend more than a couple flights so far because there has been some issue or another each time.
2018-1-3
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Elektrica
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fans37898345 Posted at 2018-1-3 13:10
Could the Pitch/Roll gain/expo slider on the right side back have that effect on top speed possibly? Unfortunately, I haven't been able to spend more than a couple flights so far because there has been some issue or another each time.

Possibly, I am sending it back anyway, as the patch antenna is not working and I think it might be the can bus
2018-1-3
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RichfromHowellN
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Elektrica Posted at 2018-1-3 13:32
Possibly, I am sending it back anyway, as the patch antenna is not working and I think it might be the can bus

I'm interested to know if the patch antenna worked before the firmware update?
2018-1-4
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Elektrica
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RichfromHowellN Posted at 2018-1-4 02:00
I'm interested to know if the patch antenna worked before the firmware update?

Never tried it before
2018-1-4
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RichfromHowellN
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I have not applied the Cendence Patch as of yet.  But I can say that I wasn't overly impressed with the patch antenna.
2018-1-9
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fans37898345
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I have determined that my patch antenna does not work well either.  My initial flight was short due to other problems but I noticed loss of signal at close distances.  My second flight confirmed complete loss of signal within 1000 ft. For my 3rd flight, I disconnected the patch antenna and installed the included standards and no issues at 2500 ft.  
2018-1-11
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fansf082fb8d
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RichfromHowellN Posted at 2018-1-4 02:00
I'm interested to know if the patch antenna worked before the firmware update?

Yeah... I have sent my I2 5.5km with Cendence + patch antenna before firmware update, but after firmware update, it sucks... less than 1~1.5km, continuously video disconnected.
2018-1-18
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RichfromHowellN
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fansf082fb8d Posted at 2018-1-18 22:41
Yeah... I have sent my I2 5.5km with Cendence + patch antenna before firmware update, but after firmware update, it sucks... less than 1~1.5km, continuously video disconnected.

Are you having these problems without the patch antenna connected?
2018-1-18
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DJI Mindy
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fans37898345 Posted at 2018-1-11 00:40
I have determined that my patch antenna does not work well either.  My initial flight was short due to other problems but I noticed loss of signal at close distances.  My second flight confirmed complete loss of signal within 1000 ft. For my 3rd flight, I disconnected the patch antenna and installed the included standards and no issues at 2500 ft.

We sincerely apologize for the trouble caused, we recommended removing the Patch Antenna and send it back to DJI for testing and repair.
If you do not have time to send it in, the new firmware will be released very soon, you can try to update when it is released to see if the issue persists, we are so sorry for the inconvenience caused.
2018-1-19
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fansf082fb8d
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RichfromHowellN Posted at 2018-1-18 22:45
Are you having these problems without the patch antenna connected?

nope, I can fly my I2 about 4.5km(the highest altitude of 230m) with orignal rabbit ears antenna right now. Only patch antemma makes me trouble.
2018-1-19
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RichfromHowellN
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fansf082fb8d Posted at 2018-1-19 06:29
nope, I can fly my I2 about 4.5km(the highest altitude of 230m) with orignal rabbit ears antenna right now. Only patch antemma makes me trouble.

Thank you for getting back to me on this!
2018-1-20
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cockpitmada
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hi everybody,
please, could someone tell me what is the Cendence latest firmware version ?
mine is v02.00.0045 (bought from dji web with free patch antenna)
i'm unable to make firmware update, via dji 4 go (CrystalSky, iOS on iPad pro) as there is no red bar at the top of the screen that reads “Update Firmware”.
unable as well via dji assistant when plugging via micro USB as stated on the user manual.
thanks in advance for your help.
2018-2-4
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