Jenee 2
Captain
Flight distance : 7852129 ft
Australia
Offline
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DJI Thor Posted at 2017-12-20 01:49
Hi Jenee, for the syncing issue, our engineers are checking on it. We appreciate you and other users report.
For the Sphere pano, please note that if you download it to local, it will be saved as a plan, it will not be displayed as the Sphere. So please help to confirm if you mean there is no even plan picture on the local album when you download it or it is a plane, make sure the app is allowed to read the local album. Thanks.
Thor, thanks for the update on the syncing issue.
Regarding the pano sphere, yes I get the flat view, that isn't the problem. if I actually view the sphere in the DJO Editor, in the bottom left hand corner is a download icon and if I tap on that I get the option to Save to Camera Roll or Cancel. If I tap on Save to Camera Roll, after a few seconds, is says Saved. I can't seem to find where it is saving it to. Or is it just going through the motions and not saving it at all.Link to a screenshot to show what I mean.
https://drive.google.com/file/d/ ... gQ/view?usp=sharing
Edit:
Having read another thread on this forum, I think it may be because of icloud being turned on.
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