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Flight record Sync failed. :(
418 6 2017-12-19
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jcgoobee
First Officer
Flight distance : 476119 ft
United States
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Not sure why I'm getting a "Sync Failed, Retry" message today. I was using my iPad MINI 4 with the latest DJI Go 4 app. I tried to sync with my Google Pixel and didn't get that error. I have tried uninstalling, and reinstalling the app with no luck. Perhaps DJI is having some sort of database issues? I hope they can resolve the problem soon.
2017-12-19
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fans569ec182
lvl.1
Flight distance : 14157 ft

United Kingdom
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Having the same issue. It seemed to start early yesterday for me.  My iPad(air 2) wouldnt work, it would only get to 3%.  Funny enough my iPhone 6S worked until late yesterday, now its only getting to 53%.  I signed up to airdata.com to see what log files it could pull, it only seems to be able to pull 5 flight logs of 17 from random dates.
2017-12-20
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KevinSpain
lvl.2
Flight distance : 656736 ft
Spain
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Same here, tried all kinds of solutions, same error on all devices...

KEVIN
2017-12-20
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jcgoobee
First Officer
Flight distance : 476119 ft
United States
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I just tried again this morning (12/20/17) and I was able to sync again. Give it a try guys.
2017-12-20
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jcgoobee
First Officer
Flight distance : 476119 ft
United States
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KevinSpain Posted at 2017-12-20 02:48
Same here, tried all kinds of solutions, same error on all devices...

KEVIN

Kevin, it works again today. Try it out.
2017-12-20
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jcgoobee
First Officer
Flight distance : 476119 ft
United States
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KevinSpain Posted at 2017-12-20 02:48
Same here, tried all kinds of solutions, same error on all devices...

KEVIN

Kevin, it works again today. Try it out.
2017-12-20
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DJI Susan
Administrator

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Thanks for keeping us posted. Nice to know it works now. Feel free to contact us if there is any further questions.
2017-12-24
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