I am getting the upgrade error. When switiched only one solid red light glows. Not connecting to mobile.

Hi Gashoks, just to verify, your device is Osmo Mobile or the Zenmuse M1 and grip?
How about updating firmware via DJI Go?
Thanks for your input.

DJI Mindy Posted at 2017-12-19 22:54
Hi Gashoks, just to verify, your device is Osmo Mobile or the Zenmuse M1 and grip?
How about updating firmware via DJI Go?
Thanks for your input.

It is Osmo Mobile.

First, Gimbal is not connecting to Iphone 7 or Mi 5 and other mobiles via Bluetooth.

So updating via PC Software, it upgrade process till 77% and then errors.

Awaiting positive info.

gashoks Posted at 2017-12-20 01:27
It is Osmo Mobile.

First, Gimbal is not connecting to Iphone 7 or Mi 5 and other mobiles via Bluetooth.

Thanks for your quick update, unfortunately, the device will need to be sent in for repair service if the firmware failed to be updated for several times.
I suggest to contact your dealer for further assistance.
Sorry for the inconvenience caused.

DJI Mindy Posted at 2017-12-20 01:43
Thanks for your quick update, unfortunately, the device will need to be sent in for repair service if the firmware failed to be updated for several times.
I suggest to contact your dealer for further assistance.
Sorry for the inconvenience caused.

oh. ok. Its just day one of my purchase.  Will contact the seller on the same. will request for replacement.

gashoks Posted at 2017-12-20 01:52
oh. ok. Its just day one of my purchase.  Will contact the seller on the same. will request for replacement.

No problem, hope the seller will help you out soon.