Rotor Aerial Ci
lvl.1
United Kingdom
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dan_vector Posted at 2017-12-23 10:55
Yes I agree. If you take the thousands (10's of thousands?) of I2 units sold around the world and then see how many posts on here with the issues it does go to show that the vast majority of people are happy with DJI products. If you open it up to the amount of Sparks, Mavics, P series drones out there - it must be in the millions by now? I do think that most people are happy.
HOWEVER, The I2 in particular has a major design flaw in it's prop/prop attachment design which many of the more experienced pilots/engineers on this forum will attest needs to be addressed which it isn't being. Certainly not satisfactorily.
Please explain to me how you think my comments are unwarranted and unfounded??
First off, I've owned dji froducts for years, I have an Inspire 1, Inspire 1 pro, Inspire 2, osmo, cendence and CrystalSky.
Upon purchasing the Cendence I found there was a comparability issue between the Cendence and the original Inspire controller...this was not caused by human error on my part...this was caused by a software issue and this problem should have been discovered if...as you say...DJI test their products extensively before release. As far as I'm aware I was the first person to have this issue...DJI didn't know about it because clearly, the product had not been tested in all the variables. So therefore....the product was UNTESTED.
All DJI could say was that there would be a firmware update to fix the issue. I'm sorry, but as a multi million or even billion dollar company, surely DJI have the resources in place to test this before they shipped the controllers, Its not hard is it?? Took me two minutes to realise there was an issue.
If your going to charge £1000 for what you say is a professional controller, you'd at least test the thing first to make sure it worked...the fact you think differently is frankly laughable.
Granted these are complex pieces of kit, I know that better than most as I work with them daily. But saying that, a car is a complex piece of machinery, if you bought a new car, sat in it, turned the key and nothing happened, would you just accept that it's a complex piece of machinery and then get the bus home? I don't think so. You'd kick the F**k off, and quite rightly so!
So don't give me the spiel that these are complex pieces of kit. If DJI are selling something, designed for a certain job, we as the customers should expect that what we buy works straight away. Not after we've told DJI there's a problem with it, that's what testing is for!
All the people on here sticking up for DJI and saying that's just the way it is are clearly diluded or have some form of objectophila towards there drones.
The fact of the matter is that DJI are selling these products worldwide, through distributors, online and in store., not down the local market amongst the knockoff trainers and illegal DVD sellers. There are laws in place to protect our consumer rights, which, at almost every turn DJI are completely ignoring.
DJI make amazing products, but there only amazing when they do what they're supposed to do, which quite often is not the case.
But yeah, carry on defending that worldwide corporation. I'm sure they'd be there to fight your corner should you kill someone because of their defective Inspire 2 propellers......NOT!
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