Can't download flysafe database. Can you please help me on this? Thanks!

P.S don't mind the wifi signal.

josephayay Posted at 2017-12-23 08:57
P.S don't mind the wifi signal.

You can try with DJI Assistant 2

How? I already did that. Nothing happens.

Connect your drone to the RC and try and update that way. Hopefully it works.

Hi. Not sure how you're connected after getting the update message.
When you get the message on your smartdevice, attach the device directly to the craft using the cable provided. Note that the craft must already be powered up for the device to recognise the connection when the cable is plugged in - this has caught me out before.

Punchbuggy Posted at 2017-12-23 14:10
Hi. Not sure how you're connected after getting the update message.
When you get the message on your smartdevice, attach the device directly to the craft using the cable provided. Note that the craft must already be powered up for the device to recognise the connection when the cable is plugged in - this has caught me out before.

You are right and the RC should remain on while the update is in progress, as I remember?

Vendex Posted at 2017-12-23 14:48
You are right and the RC should remain on while the update is in progress, as I remember?

No, I don't believe it does, Vendex. The smart device is directly connected to the craft (and using it's wifi connection to download the update), so the controller doesn't have a part to play. At least, that's how I recall it... ;-)

I'm connected directly to the aircraft. And connected to the wifi. Still stock in zero. Just want to know how they update it in DJi Assistant. Do I need to click something?

No solutions here? Anybody from DJI. Please.

When you connect with DJI Assistant 2 a window should appear on screen telling you for this update

Nothing appears on screen.

josephayay Posted at 2017-12-24 04:35
Nothing appears on screen.

Hi Josephayay, please connect the drone to the DJI Assistant 2, then refresh the firmware. Please also reinstall the APP, the connect the drone to the APP, see if it works.

DJI Diana Posted at 2017-12-25 00:45
Hi Josephayay, please connect the drone to the DJI Assistant 2, then refresh the firmware. Please also reinstall the APP, the connect the drone to the APP, see if it works.
https://www.youtube.com/watch?v=0XNlhlDXMAs&index=3&list=PL8-vxWY64sBNqoF71lWL0ZCztUE9JaFK8

Already did that for how many times. Still, nothing happens.

What was your resolution for this?  I'm having trouble with this and a DJI Spark.