Phantom 3 Wi-Fi signal problem,linking to remote

NoelC · 2017-12-23

Having a problem, hoping someone can help. I've been flying my phantom three standard for a couple of months, started having a problem today. I tried to connect to the drones Wi-Fi signal on my android phone, at first it showed the signal, but wouldn't connect. It would go from authenticating, to connecting, and back to authenticating… Over and over again. I turned the drone off and back on a few times, eventually the Wi-Fi signal would not show up at all on my android phone. I got another phone from somebody else, the signal would not show up on their phone either.
I tried linking the remote manually to the drone holding down the round knob on the bottom corner and repeatedly flipping the switch right above it, but I can't get them to connect.

Would greatly appreciate if anybody could offer some advice on fixing this issue, thank you.

WD9EON · 2017-12-23

The wifi that connects to the phone comes from the remote, should show even with the drone off. If it doesn't show the problem is in the remote.

ALABAMA · 2017-12-23

Is the small light under the drone red or green?

NoelC · 2017-12-23

ALABAMA Posted at 2017-12-23 17:33
Is the small light under the drone red or green?

It's red, but I think because I tried manual link process.

NoelC · 2017-12-24

WD9EON Posted at 2017-12-23 17:21
The wifi that connects to the phone comes from the remote, should show even with the drone off. If it doesn't show the problem is in the remote.

Is there a solution for this, Short of purchasing a new remote?

ALABAMA · 2017-12-24

Relink the RC and AC. Either in the app or manually. If you don't hear the beeping, then something is malfunctioning.

WD9EON · 2017-12-24

NoelC Posted at 2017-12-24 06:16
Is there a solution for this, Short of purchasing a new remote?

If it's under warranty, start a case with DJI. If not and you are adventuress open the controller and make sure all the cables are connected. I read somewhere (a few months ago) about a chip that can work loose, fits in a socket, just push it back into place and then power up to see if it works then. Used controllers can be found on Ebay for less than $100. Good luck, hope you get it fixed.