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Osmo no working
327 1 2017-12-25
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Iraq
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I'm not sure what happened, but I went to turn my Osmo on and it won't let me connect to WiFI. The indicator light is solid red and I can't remember if it was green before. Does anyone know how to fix this? I have no way of getting into the system to update or troubleshoot anything.


2017-12-25
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DJI Mindy
Administrator
Flight distance : 7 ft
Online

Hello Sir, solid red on the right indicator means non-DJI battery.
It seems poor communication between the battery and the handle, please try to wipe the copper sheet inside the battery compartment with 95% alcohol and cotton swab. Let the alcohol air dry. If it does not work, wipe the battery contact with alcohol and cotton swab.  
Please let us know if the problem persists, thank you.
2017-12-26
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