Unlock aircraft
15125 27 2017-12-25
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djiuser_KrrDgg5
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United States
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How do i unlock the aircraft? I've done the required firmware update and I am not in a restricted zone. When I slide the slider in the app to take off it tells me "failed takoff" and "aircraft locked".
2017-12-25
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Wachtberger
First Officer
Flight distance : 261509 ft
Germany
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Have you activated your Spark as described in the quick start guide and user manual? And have you done the firmware update for all your batteries as well?
2017-12-25
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S.J
lvl.4
Flight distance : 322454 ft
Kuwait
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This is something new ...Are you saying it is displaying Aircraft locked on the mobile screen  ! !
2017-12-25
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S-e-ven
First Officer
Flight distance : 5922034 ft
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Thailand
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Are you logged into your DJI account with the GO4 app?
If yes, try to reinstall the firmware from the spark with DJI Assistant
If that doesnt help, reinstall the DJI Go 4 app and log in again
Good luck!
2017-12-25
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S-e-ven
First Officer
Flight distance : 5922034 ft
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Thailand
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S.J Posted at 2017-12-25 08:54
This is something new ...Are you saying it is displaying Aircraft locked on the mobile screen  ! !

Not new, only coming with santa now also to spark, mehinks ;-)
2017-12-25
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Laggy44
New
United States
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I was just having the same issue. I had a really hard time updating to the latest firmware, but eventually I managed to get it working. After updating, it said "Aircraft is locked" when I tried to takeoff. I clicked the settings bar on the right, and scrolled down to "About". Under firmware, even though I had already updated, it was still listed as the previous version. I selected "Check for updates" and it finally realized that it had been updated. After that, the "Aircraft is locked" message disappeared, and I was able to takeoff.
I hope this helps!
2017-12-25
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djiuser_KrrDgg5
New
United States
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I bought 2, one for each of my son's for Christmas. I got one to work with one of my son's Galaxy S6 and the other to work with my S7 but it wont work with my other son's S5.
2017-12-25
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DJI Susan
Administrator
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Hi there, double check, the message only appears when connecting your Samsung S5, right? May I know what's the current APP version and mobile OS? Please kindly offer the error message screenshot if applicable, we'd like to help.
2017-12-31
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Fontana
lvl.1
Japan
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When Aircraft is locking, and Aircraft condition status lights red solid.
Return to the Factory defaults with Assistant 2
and then install the latest firmware.

My procedure is as follows,

1.Aircraft power on
2.DJI Assistant2 Start
3.Connet PC and Aircraft by USB Cable
4.Assistant: click "SPARK"
5.Assistant: click "Firmware Update"
6.Assistant: click "Restore Factory defaults" ... wait.
7.Assistant: click "latest version Firmware"  ... wait .
  In March 2018,latest version is "01.00.0900"
8.DJI Assistant2 Close
9.Disconnect USB cable
10.Aircraft Restart
11.DJI GO4 Start
12.Link Aircraft and Smartphone by wifi
13.Check Aircraft Unlock!

DJI support said that i need to send aircraft and checking cost was more than $80.
2018-3-20
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Jos A
Second Officer
Flight distance : 73209 ft
Netherlands
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Aircraft is lock means that dji force you to update FW
2018-3-20
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Jos A
Second Officer
Flight distance : 73209 ft
Netherlands
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you have a PM for a solution we can't talk about here.
2018-3-20
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djiuser_yt2TbBX75Erx
lvl.1
Poland
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Hi,
I had a similar problem: new DJI Spark, firmware updated. "Aicraft Locked".
What helped in my case was using an OTG cable to connect my phone to the remote controller.
I guess the problem was that when the phone connected with the RC's WIFI, it lost it's internet connection. With OTG cable it can connect to the RC and to the internet at the same time.
Then WIFI works (sometimes well sometimes not, but the aircraft can start)
Hope it helps.
2018-4-9
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massipos
lvl.2

Italy
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It can happen, also when are in use one not uploaded battery firmware: if you have 2 batteries, you have to upgrade both of them.
2018-4-9
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Jos A
Second Officer
Flight distance : 73209 ft
Netherlands
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Fontana Posted at 2018-3-20 05:44
When Aircraft is locking, and Aircraft condition status lights red solid.
Return to the Factory defaults with Assistant 2
and then install the latest firmware.

there is an easier way, PM me !
2018-4-10
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fans290c5bf8
lvl.1
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Jos A Posted at 2018-3-20 11:02
you have a PM for a solution we can't talk about here.

Same problem and jyst got it what a joke takung it back today
2018-4-27
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fans290c5bf8
lvl.1
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Please help spark is locked
2018-4-27
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Ooiks
lvl.1
Singapore
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Me too same problem! My spark Serial Number is 0ASDE871C100MW. I heard about a third party software that could helped to unlock, anyone mind sharing it with me?? Thanks!!
IMG_20180428_161124.jpg
Screenshot_20180428-161319.png
Screenshot_20180428-144441.png
Screenshot_20180428-144445.png
2018-4-28
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Ooiks
lvl.1
Singapore
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Jos A Posted at 2018-4-10 01:58
there is an easier way, PM me !

Hi Jos A, could u pls share with me what is the easier way to solve the aircraft locked problem on Spark?? I am also experiencing this problem now on my recently bought spark and i am fustrated!! Thanks!!
2018-4-28
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S-e-ven
First Officer
Flight distance : 5922034 ft
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Thailand
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you could google with 'DJI Spark locked'
And try the solution from the video, which was helpful to some after 1. of September!
2018-4-28
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S.J
lvl.4
Flight distance : 322454 ft
Kuwait
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fans290c5bf8 Posted at 2018-4-27 08:05
Please help spark is locked

Just do not panic.
All you need to do is to update all the issues mentioned in the about screen.
Keep the internet active while you start the Spark.
2018-4-28
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Ooiks
lvl.1
Singapore
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S.J Posted at 2018-4-28 02:07
Just do not panic.
All you need to do is to update all the issues mentioned in the about screen.
Keep the internet active while you start the Spark.

I am pretty sure i have updated all the things and i am using the latest firmware now.
2018-4-28
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Atheist1985
lvl.2
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Can someone help me? Maybe with a PN ;) I have exactly the same problem...
2018-4-28
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Ooiks
lvl.1
Singapore
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Hey guys, check out this link from judgemstr. Delete the latest version of DJI Go 4 and download the one from the link. IT works for me and my spark is able to zip off to the sky now!!

https://www.apkmirror.com/apk/dj ... droid-apk-download/



But still, i think dji should review on this matter on the other hand in the meantime.

To Dji moderators, my google drive link to my spark log data is below.

I am usung android version 7 on Huawei mate 8.

My serial number is 0ASDE871C100MW.

https://drive.google.com/drive/f ... UGsoRtn1Fr9RQ9HkYsf
2018-4-28
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Ooiks
lvl.1
Singapore
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opps sorry, here is the correct link to my above post.

https://www.apkmirror.com/apk/dj ... droid-apk-download/
2018-4-28
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Syaan
New
United States
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Just bought Spark today, using Android phone.. having same issue of locked aircraft.. Will try using older version.
2018-4-29
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djiuser_ciQQvY4qdUn0
lvl.1
United States
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Also just bought a new Spark - same issue. This is my first experience with DJI and they are so much more awful than I expected. This is the least user friendly experience I've ever had with a tech device. There's no explanation. Nothing. I finally figured out how to clear a No Fly Zone warning that prevented me from flying (apparently the app now assumes by default you are in a NFZ, and you have to establish good GPS for a period of time before it will clear the NFZ warning). Now I get Aircraft Locked warning without explanation. My firmware is absolutely up to date. God dangit China...

I've had the drone for 2 days and have yet to get it to fly. Insane.
2018-4-30
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Syaan
New
United States
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Syaan Posted at 2018-4-29 19:28
Just bought Spark today, using Android phone.. having same issue of locked aircraft.. Will try using older version.

After uninstalling latest version and installing  P4 4.1.15 worked. Now able to fly without issue. I also heard ppl complaining about latest version creating issue with using OTG cable with controller.
2018-5-4
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fans055efea2
New
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Just had this same issue. Works fine with the battery I had installed in the Spark while doing all the updates and I switched when I went to fly so I had a fresh one in. Sure enough, aircraft locked. I switched the batteries back and it works fine. Not quite sure how to go about updating the second battery.
2018-10-5
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